On-Site Client Relations Associate — Start Your Career Growth

Luxuriate Management; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Paid training

Advancement opportunities

Team-focused culture

Job summary

Luxuriate Management in Charlotte, NC is hiring a Client Relations Associate to be the primary contact for customers, building lasting relationships and delivering exceptional service in a fast-paced, collaborative environment.

This on-site role offers paid training, opportunities for advancement into leadership, and a supportive team culture as you help educate customers about products and solutions and assist with new customer acquisition.

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Customer service or client-facing experience preferred.
• Able to work independently and within a team.
• Professional demeanor with strong problem-solving skills.
• Adaptable to a fast-paced environment.

Responsibilities

• Develop and maintain strong relationships with customers.
• Respond to customer questions and provide timely support.
• Educate customers on products, services, and available solutions face-to-face.
• Assist with new customer acquisition and managing accounts.
• Resolve customer concerns professionally and efficiently.
• Monitor feedback and identify opportunities for improvement.
• Support business growth through customer retention and relationship-building.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service

Problem-solving

Adaptability

Job description

Luxuriate Management in Charlotte, NC is hiring a Client Relations Associate to be the primary contact for customers, building lasting relationships and delivering exceptional service in a fast-paced, collaborative environment.

This on-site role offers paid training, opportunities for advancement into leadership, and a supportive team culture as you help educate customers about products and solutions and assist with new customer acquisition.