Entry-Level Client Relations Associate

Luxuriate Management; Charlotte (NC); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Competitive compensation structure

Paid training and professional dev.

Advancement opportunities

Supportive team-focused culture

Hands-on experience in customer ops

Zusammenfassung

Luxuriate Management, in Charlotte, NC, seeks a Client Relations Associate to serve as the primary contact for clients, nurturing relationships and delivering exceptional service in a fast-paced, on-site environment.

Responsibilities include onboarding clients, educating them on solutions, addressing inquiries, and driving retention. The role offers hands-on experience in customer relations and business operations within a collaborative team.

Qualifikationen

• Verbal and written communication skills.
• Organizational and multitasking abilities.
• Customer service or client-facing experience preferred.
• Ability to work independently and collaboratively.
• Professional demeanor with strong problem-solving skills.
• Adaptability in a fast-paced environment.

Aufgaben

• Develop and maintain strong relationships with new and existing clients.
• Respond to customer questions and provide timely support.
• Educate clients on products, services, and available solutions.
• Assist with onboarding new customers and managing client accounts.
• Resolve customer concerns professionally and efficiently.
• Monitor client feedback and identify opportunities for improvement.
• Support business growth through customer retention and relationship building.

Kenntnisse

Verbal communication

Written communication

Organizational skills

Multitasking

Customer service experience

Independence & collaboration

Problem-solving

Adaptability

Jobbeschreibung

At Luxuriate Management, we are looking for a professional and customer-focused Client Relations Associate to join our team. In this role, you will serve as a primary point of contact for clients, helping to maintain strong relationships, deliver exceptional service, and support overall customer satisfaction. This position is ideal for individuals with strong people skills who enjoy working in a collaborative and fast-paced environment.

*Please note: this is a fully on-site position in Charlotte, NC*

Key Responsibilities

• Develop and maintain strong relationships with new and existing clients
• Respond to customer questions and provide timely support
• Educate clients on products, services, and available solutions
• Assist with onboarding new customers and managing client accounts
• Resolve customer concerns professionally and efficiently
• Monitor client feedback and identify opportunities for improvement
• Support business growth through customer retention and relationship building

Qualifications

• Verbal and written communication skills
• Organizational and multitasking abilities
• Customer service or client-facing experience preferred
• Ability to work independently and collaboratively
• Professional demeanor with strong problem-solving skills
• Adaptability in a fast-paced environment

What We Offer

• Competitive compensation structure
• Paid training and professional development
• Opportunities for advancement into leadership roles
• Supportive and team-focused culture
• Hands-on experience in customer relations and business operations

Build Your Career With Us

If you’re looking to develop marketing experience, strengthen your leadership skills, and build a long-term career with room for advancement, to join Luxuriate Management as a n Entry-Level Client Relations Associate.