Entry-Level Child Support Specialist — Build & Enforce Support

CalHR; Hollister (CA); On-site; USD 42,000 - 66,000; Full time

Job summary

CalHR is seeking an entry-level Child Support Specialist I in California. The role involves managing a caseload, interviewing custodial and non-custodial parents, and gathering information to establish and enforce support obligations. Training is provided under supervision, with a path to advancement after one year.

Employees work with a statewide automated system, learn the laws and policies, and interact with courts, attorneys, and the public while maintaining strict confidentiality.

Qualifications

• Knowledge of civil and criminal law and California child support regulations.
• Ability to locate non-custodial parents, relatives, and related persons.
• Ability to explain procedures and requirements clearly to diverse audiences.
• Maintain confidentiality of sensitive information.

Responsibilities

• Manage a general caseload of child support actions and enforcement.
• Coordinate interviews with custodial/non-custodial parents, employers, and attorneys.
• Develop and analyze information for establishing paternity.
• Evaluate income and expense data to determine support obligations.
• Prepare and process legal documents for establishment and collection.

Skills

Interviewing techniques

Customer service

Data collection

Communication

Case management

Education

60 semester or 90 quarter units

Tools

Statewide automated system

Job description

CalHR is seeking an entry-level Child Support Specialist I in California. The role involves managing a caseload, interviewing custodial and non-custodial parents, and gathering information to establish and enforce support obligations. Training is provided under supervision, with a path to advancement after one year.

Employees work with a statewide automated system, learn the laws and policies, and interact with courts, attorneys, and the public while maintaining strict confidentiality.