Entry-Level Child Support Case Coordinator

Mecklenburg County Government; Charlotte (NC); On-site; USD 35,000 - 36,000; Full time

Job summary

Mecklenburg County Government in Charlotte, NC seeks a Child Support Case Coordinator for the Department of Community Resources. The role supports professional-level case management of child support services with training during onboarding and standard weekday hours.

The position requires an associate degree and at least two years in related fields; duties include enforcing orders, mediating, and preparing cases for legal action within federal/state guidelines.

Qualifications

• Minimum two years of experience in case management, eligibility, investigative, financial services, judiciary, or legal work.

Responsibilities

• Initiate, prepare, organize, and enforce child support orders per program requirements.
• Monitor court-ordered payments and take action when non-compliant.
• Mediate out of court; schedule for court and monitor case compliance.
• Establish voluntary and judicial paternity and support.
• Establish, modify, and enforce orders; prepare cases for legal action.

Skills

Customer service

Interviews

Case management

Data entry

Analytical thinking

Education

Associates degree in Business Administration, Human Services, Law Enforcement, Criminal Justice, or another relevant field

Tools

Microsoft Office Suite

Computer applications

Job description

Mecklenburg County Government in Charlotte, NC seeks a Child Support Case Coordinator for the Department of Community Resources. The role supports professional-level case management of child support services with training during onboarding and standard weekday hours.

The position requires an associate degree and at least two years in related fields; duties include enforcing orders, mediating, and preparing cases for legal action within federal/state guidelines.