Entry-Level Business Analyst - PMO (State Government)

Driver Services, Department of; United States; On-site; USD 41,000 - 42,000; Full time

Benefits offered by this job

Benefits package

Job summary

The Georgia Department of Driver Services is hiring an entry-level Business Support Analyst I to support the PMO, gather requirements, communicate with stakeholders, and assist with testing and reporting. This onsite role in Conyers, GA offers a clear career path with annual progressions and salary steps as you grow into Analyst II and III.

Ideal candidates possess a degree in business or related field and related work or internship experience; strong communication and organizational skills are

Qualifications

• Associate or Bachelor degree in business or related field with 1 year of relevant experience.
• Equivalent combination of education and job or intern experience may be substituted year-over-year.

Responsibilities

• Assist with communication between stakeholders and technical staff during business-process and system-improvement initiatives.
• Gather, organize, and document stakeholder needs and business requirements.
• Assist with creating and submitting production support tickets.
• Support User Acceptance Testing (UAT) by coordinating testing activities, managing the process, and tracking issues through resolution.
• Support project implementation, and other assigned duties with guidance from experienced team members.
• Prepare, review, and distribute lobby-management performance reports.
• Draft and distribute internal Manager’s Bulletins.
• Travel to Customer Service Centers across the state, as needed, to support agency operational and customer-service goals.

Skills

Communication

Team collaboration

Business analysis

Documentation

Time management

Multitasking

Research & analysis

Education

Associate/Bachelor degree in business or related field

Tools

Microsoft 365

Job description

The Georgia Department of Driver Services is hiring an entry-level Business Support Analyst I to support the PMO, gather requirements, communicate with stakeholders, and assist with testing and reporting. This onsite role in Conyers, GA offers a clear career path with annual progressions and salary steps as you grow into Analyst II and III.

Ideal candidates possess a degree in business or related field and related work or internship experience; strong communication and organizational skills are