Entry Level AuditLink Associate

CU Answers; Grand Rapids (MI); On-site; USD 32,000 - 40,000; Full time

Job summary

CUAnswers is seeking an Entry Level Audit Link Associate to monitor transaction and employee account activity for multiple credit unions. This role supports compliance and financial oversight by completing scheduled reviews, identifying unusual activity, and communicating findings to credit union leadership.

The position involves reviewing reports, monitoring activities, and escalating concerns to leadership.

Qualifications

• High School Diploma or GED required.
• Strong attention to detail and sound judgment.
• Professional written and verbal communication skills.
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint).
• Ability to handle confidential information with discretion.
• Financial institution experience preferred.

Responsibilities

• Review daily reports and advise when to escalate suspicious activity.
• Monitor dormant accounts, file maintenance logs, and transaction reversals.
• Review wire transfer logs for abnormal activity and maintain details.
• Review employee account activity and report concerns weekly.
• Review weekly reports and investigate any hits.

Skills

Attention to detail

Research ability

Sound judgment

Professional communication

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Description CUAnswers is seeking an Entry Level Audit Link Associate to help monitor transaction and employee account activity for multiple credit unions. This role supports compliance and financial oversight by completing scheduled reviews, identifying unusual activity, and communicating findings to credit union leadership.

What You’ll Do

• Review daily reports and recommend when suspicious activity should be escalated
• Monitor dormant account activity, file maintenance logs, and transaction reversals
• Review wire transfer logs for abnormal activity and confirm required details are maintained
• Review employee account activity and report concerns weekly
• Review weekly reports and investigate any hits

What You Bring

• High School Diploma/GED
• Strong attention to detail, research ability, and sound judgment
• Professional written/verbal communication skills
• Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Ability to handle confidential information with discretion
• Financial institution experience preferred

Why You’ll Love Working With Us

You’ll be part of a collaborative, mission-driven team that supports credit unions nationwide. We believe in cooperative values, continuous learning, and empowering our employees to grow their skills.

What is CUAnswers?

CUAnswers is a Credit Union Service Organization (CUSO) that is owned by its credit union clients that we support. We offer a full suite of integrated solutions to these credit unions that allow them to serve their members. Join us and help advance a mission-driven cooperative culture built on innovation and industry leadership!

Requirements

WORK ENVIRONMENT & PHYSICAL ACTIVITIES CUAnswers operates in a professional office building setting. Some job assignments at CUAnswers are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and/or Job Qualifications section(s) above. CUAnswers is committed to working with its employees to reasonably accommodate them with the physical aspects of the position.

NOTICE

This job description is not intended to be, nor should be construed as a contract for employment. CUAnswers makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what CUAnswers has defined this position to be. CUAnswers will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to do so would cause an undue hardship. Disabled individuals who feel accommodation is needed to perform their job, or the job for which they have applied, must notify CUAnswers in writing of the need for reasonable accommodation within 180 days after the date the individual knew or reasonably should have known that an accommodation was needed. CUAnswers, thereafter, will make all reasonable accommodations unless to do so would pose an undue hardship. CUAnswers is willing to accommodate disabilities to the extent a financial service organization can without impacting financial control or member service.

Equal Opportunity

CUAnswers is an Equal Opportunity Employer.

CUAnswers maintains a strong policy of equal employment opportunities for all employees and applicants for employment.

We strive to be consistent in hiring, training, promoting, and compensating employees on the basis of personal competence and potential for advancement without regard for race, color, religion, sex, national origin, age, sexual orientation, transgendered status, marital status, pregnancy, disability, citizenship, genetic information, veteran or military status, height, weight,