Entry-Level 911 Dispatcher Trainee

Military, Veterans and Diverse Job Seekers; Marin City (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Military, Veterans and Diverse Job Seekers is hiring a Communications Dispatcher Trainee in California to learn operating emergency communications equipment and perform as a 911 call taker under close supervision, with on-the-job training and progression toward greater independence.

The role emphasizes learning radio and telephone dispatching techniques, handling public safety communications, and preparing records as duties expand and skills grow.

Responsibilities

• Evaluates information to determine appropriate jurisdiction and equipment.
• Relays or dispatches sheriff, police, fire, medical emergency and other public safety personnel and equipment.
• Operates a variety of communications equipment including transmitters, receivers, radio consoles, teletype, computer systems and an enhanced 911 emergency telephone system.
• Receives emergency medical calls, evaluating the response needed and instructing the callers using the Departments emergency medical dispatch program.
• Prepares records, reports and logs of all activities, which includes basic typing and data entry.
• Provides information and direction to the public. Assists field personnel by locating and providing data to accomplish a field operation function.
• Files documents and provides related office support to the dispatch function. May operate and drive the Mobile Command Center.
• Acts as Communications Dispatch staff trainer on a one-on-one basis.
• Trains communications staff in work procedures and dispatch techniques.

Job description

Military, Veterans and Diverse Job Seekers is hiring a Communications Dispatcher Trainee in California to learn operating emergency communications equipment and perform as a 911 call taker under close supervision, with on-the-job training and progression toward greater independence.

The role emphasizes learning radio and telephone dispatching techniques, handling public safety communications, and preparing records as duties expand and skills grow.