Emergency Communications Dispatcher

Military, Veterans and Diverse Job Seekers; Willits (CA); Sur place; USD 42 000 - 60 000; Plein temps

Résumé du poste

Military, Veterans and Diverse Job Seekers in the United States is seeking a Call Taker/Dispatcher to handle emergency and non-emergency lines in a fast-paced public safety environment. You will prioritize, document and relay information to field units and agencies.

Candidates should be a US citizen, have a high school diploma or GED, pass background checks and exams, and demonstrate typing at least 35 WPM while multitasking. Training on radio disciplines will be provided.

Qualifications

• Must be United States citizen at time of application.
• Submit to background investigation, polygraph, dispatcher exam, psychological evaluations and drug screening.
• Typing 35 words per minute while multitasking.
• Demonstrated knowledge of a computer keyboard.

Responsabilités

• Receive, prioritize and respond to emergency and non-emergency telephone calls and situations.
• Enter and process information received. Prioritize and route calls to dispatch.
• Apply policies, procedures, guidelines relating to emergency situations and crime intervention to ensure compliance, safety of citizens and emergency response personnel and prevent liabilities.
• Prepare and maintain accurate records and logs of all radio transmissions, telephone calls and other records and files.
• Correspond or communicate with other Cities, agencies, etc. to confirm or request information of a valid offense report or other law enforcement matters.
• Act as a liaison between the Garland Police and Fire Departments and other City departments and/or City or Government agencies as needed.
• Maintain and validate data in local, state and national computerized databases including the NCIC and TCIC.
• Monitor and control the movement of field units and provide appropriate and effective coverage in response to public safety emergencies
• Perform administrative duties as needed or requested.

Connaissances

Typing 35 wpm

Multitasking

Communication skills

Working under pressure

Attention to detail

Formation

High School Diploma or GED

6 months advanced training

Call center/dispatch experience

Description du poste

Military, Veterans and Diverse Job Seekers in the United States is seeking a Call Taker/Dispatcher to handle emergency and non-emergency lines in a fast-paced public safety environment. You will prioritize, document and relay information to field units and agencies.

Candidates should be a US citizen, have a high school diploma or GED, pass background checks and exams, and demonstrate typing at least 35 WPM while multitasking. Training on radio disciplines will be provided.