Entry-Level 9-1-1 Telecommunicator (Full-Time)

County of Lancaster; United States; Sur place; USD 44 000 - 65 000; Plein temps

Résumé du poste

Lancaster County is seeking a Trainee to learn the foundational skills of a 9-1-1 Telecommunicator and progress to Telecommunicator II after the learning period. The role emphasizes rapid, accurate data entry and dispatch in a high-tempo environment.

Candidates must qualify for multiple certifications, complete typing tests, and demonstrate the ability to work under supervision while developing essential public-safety communication skills.

Qualifications

• Must obtain CLEAN, CPR, JNET, PEMA Approved Protocols, NCMEC, FEMA, IS-100, and 700, Basic Telecommunicator.
• Must pass a 25 wpm typing test and a skill-based test.

Responsabilités

• Operate computer, telephone, and radio systems in a fast-paced environment.
• Follow protocols to determine caller needs and dispatch incidents.
• Process requests for service and information promptly.
• Enter caller data into the CAD system accurately.
• Queue calls to the appropriate 9-1-1 Telecommunicator.

Connaissances

Teamwork

Communication

Geographic knowledge

Description du poste

Lancaster County is seeking a Trainee to learn the foundational skills of a 9-1-1 Telecommunicator and progress to Telecommunicator II after the learning period. The role emphasizes rapid, accurate data entry and dispatch in a high-tempo environment.

Candidates must qualify for multiple certifications, complete typing tests, and demonstrate the ability to work under supervision while developing essential public-safety communication skills.