Entra ID IAM Lead — Platforms, Security & Ops

Programmers.io; Milpitas (CA); On-site; USD 140,000 - 170,000; Full time

Job summary

Programmers.io is seeking a Technical Lead to direct IAM services, including AD, Entra ID, PingFederate, CyberArk PAM, and PKI, ensuring high availability and secure delivery. You will mentor engineers, coordinate changes, and drive RCA for major incidents.

You will partner with clients and internal teams to resolve complex IAM challenges, manage SLAs, and uphold governance and audit requirements while guiding a capable delivery staff.

Qualifications

• Proven experience leading IAM operations and delivering services.
• Strong understanding of IAM tooling and security best practices.
• Excellent communication with clients and cross-functional teams.

Responsibilities

• Lead the day-to-day IAM operations and support activities across AD, Entra ID, PingFederate, CyberArk PAM, and PKI.
• Act as the primary technical interface between the client and the delivery team.
• Provide technical leadership for incident, problem and change management activities.
• Review and coordinate IAM-related changes.
• Drive root cause analysis (RCA) for critical incidents and recurring issues.
• Ensure compliance with security, audit, and governance requirements.
• Mentor and guide L2/L3 engineers and support knowledge transfer activities.
• Track service delivery metrics, SLA compliance, and operational performance.
• Coordinate with client stakeholders, vendors, and internal teams to resolve complex issues

Skills

IAM leadership

Stakeholder management

Incident management

Tools

Active Directory

Microsoft Entra ID

PingFederate

CyberArk PAM

PKI

Job description

Programmers.io is seeking a Technical Lead to direct IAM services, including AD, Entra ID, PingFederate, CyberArk PAM, and PKI, ensuring high availability and secure delivery. You will mentor engineers, coordinate changes, and drive RCA for major incidents.

You will partner with clients and internal teams to resolve complex IAM challenges, manage SLAs, and uphold governance and audit requirements while guiding a capable delivery staff.