Senior IAM Operations Engineer - Entra ID & Automation

Upbound Group; Plano (TX); On-site; USD 110,000 - 140,000; Full time

Job summary

Upbound Group in Plano, TX, seeks an IAM IT Operations Analyst III to lead Entra ID administration, lifecycle management, and automation efforts on-site. You will resolve complex IAM issues, support VIPs, and collaborate with Security, HR, and engineering teams.

The role emphasizes scripting in PowerShell and Python, proactive process improvement, and mentoring junior staff to sustain a robust IAM program in a hybrid IT environment.

Qualifications

• 3–5+ years in IAM operations or related technical role.
• Hands-on with Entra ID, Active Directory, MFA, provisioning and RBAC.
• Proficient in PowerShell and Python for automation.
• Strong troubleshooting and communication skills.

Responsibilities

• Administer Entra ID and AD users, groups, authentication methods, provisioning, and licensing.
• Support joiner/mover/leaver and lifecycle processes across Workday, IAM, Entra ID, AD, ServiceNow, and downstream apps.
• Investigate provisioning and access failures; validate attributes, group membership, licensing, and lifecycle status.
• Develop, troubleshoot, and safely execute PowerShell and Python scripts for IAM automation and remediation.
• Mentor Analysts I-II, lead runbooks and scripting documentation; drive automation improvements.

Skills

Troubleshooting

Communication

Documentation

Customer service

Tools

PowerShell

Python

Microsoft Entra ID

Active Directory

Workday

ServiceNow

SCIM

RBAC

Job description

Upbound Group in Plano, TX, seeks an IAM IT Operations Analyst III to lead Entra ID administration, lifecycle management, and automation efforts on-site. You will resolve complex IAM issues, support VIPs, and collaborate with Security, HR, and engineering teams.

The role emphasizes scripting in PowerShell and Python, proactive process improvement, and mentoring junior staff to sustain a robust IAM program in a hybrid IT environment.