Entitlements Case Manager 3

Enterprise Mangement Solutions Inc; Baltimore (MD); Hybrid; USD 50,000 - 100,000; Full time

Benefits offered by this job

PTO

Health/dental insurance

Retirement plan

Professional development opportunities

Job summary

A healthcare services organization is seeking a Case Manager to coordinate services across multiple sites in Maryland. This role offers W-2 employee or 1099 contractor options, with a salary range of $50,000-$100,000 annually for W-2 and $30-$45 hourly for 1099. Ideal candidates will have a degree in a relevant field, relevant licenses, and experience in behavioral health case management. Responsibilities include conducting assessments, managing benefits navigation, and maintaining compliance. Benefits for W-2 employees include healthcare, PTO, and retirement plans.

Qualifications

• 2+ years of behavioral health, case management, or health-home experience.
• Experience with co-occurring or dual-diagnosis populations preferred.
• Ability to work independently and collaboratively.

Responsibilities

• Conduct intake assessments and develop individualized case plans.
• Manage eligibility for Medicaid, SNAP, SSI/SSDI, and other support services.
• Maintain documentation in electronic health records and compliance reports.

Skills

Documentation skills

Trauma-informed practice

Culturally responsive practice

Education

Bachelor’s degree in Psychology, Social Work, Counseling, Nursing, or related field

Relevant license or certification

Tools

ICANotes

CRISP

Job description

About the Role

The Ready to Provide Your Job Content here: The Entitlements Case Manager role is a multi‑entity position covering three provider sites: Lighthouse Behavioral Health Center, Community Wellness Outpatient Mental Health Center, and Community Wellness Psychiatric Rehabilitation Program. The position may be performed either as a 1099 independent contractor (≈ 40 hours/week, fee‑for‑service) or as a W‑2 employee (≈ 40 hours/week, fee‑for‑service). The incumbent will coordinate services, manage benefits navigation, and maintain regulatory compliance across all three organizations.

Key Responsibilities

• Conduct intake assessments and develop individualized case plans for clients in community‑based group homes, office locations, and via telehealth.
• Navigate and maintain eligibility for Medicaid, SNAP, SSI/SSDI, TCA, housing, and other support services; track applications and follow‑up on recertifications.
• Coordinate with external providers (housing, probation, employment, education, medical) to address social determinants of health and provide crisis/safety interventions as needed.
• Maintain accurate documentation in the electronic health record (ICANotes) and provide necessary compliance reports (CARF, Medicaid, COMAR).
• Collate invoices, track time, and deliver invoices per agency requirements for independent contractors; submit weekly invoices for employee team members.
• Participate in interdisciplinary team meetings, audits, quality improvement initiatives, and professional development training.
• Support backup coverage or fill staffing gaps for primary PRS/HHCM staff as requested.

Qualifications & Licensing

• Bachelor’s degree in Psychology, Social Work, Counseling, Nursing, or related field (Master’s preferred).
• Valid Maryland license or certification: LCADC, LGADC, CAC‑AD, CSCAD, ADT, LCPC, LGPC, LCSW‑C, LCSW, LMSW, LBSW, LCMFT, LGMFT, Registered Psychologist, Clinical Psychologist, CRNP‑PMH, APRN‑PMH, CNS‑PMH, or eligible student intern.
• 2+ years of behavioral health, case management, or health‑home experience; experience in co‑occurring or dual‑diagnosis populations preferred.
• Strong documentation skills, familiarity with ICANotes/CRISP, and knowledge of COMAR, Medicaid, and CARF standards.
• Trauma‑informed, culturally responsive practice; ability to work independently and collaboratively.
• Will maintain professional liability insurance and provide proof upon request.

Compensation & Benefits (W‑2)

Annual salary: $50,000‑$100,000 (fee‑for‑service). Benefits include PTO, family/medical leave, health/dental insurance, retirement plan, and professional development opportunities. Eligibility for in‑office or hybrid setting with 10% travel.

Compensation & Fees (1099)

Fee‑for‑service range: $30.00‑$45.00 per hour (credentialed hours). No employee benefits; contractor responsible for taxes, insurance, and licensing costs. Payments issued Net 30 upon invoice submission.

How to Apply

Specify preferred engagement type (W‑2 or 1099) in your application. Submit a clean, legible invoice for contractor work; employee team members will receive a biweekly payroll.