Entitlement Analyst

ABM Industries; Sugar Land (TX); Hybrid; USD 65,000 - 90,000; Full time

Job summary

ABM Industries in Sugar Land, TX is seeking an Entitlements Analyst to manage PTO and wage/hour rules in the EMS and EPay system. The role requires collaboration with Accounting, FP&A, HR, Legal, and IT to implement union contracts and statutory requirements.

The hybrid position involves in-office work Monday through Thursday from the Sugar Land office and supports rollout of new software including Oracle Fusion and EPay. Strong analytical and relationship-building skills are essential.

Responsibilities

• Maintain PTO rules for Union, Statutory, and Customer in the EMS and EPay systems.
• Maintain wage and hour, pay, and adjustment rules across EMS and EPay.
• Obtain and document new Union agreements, statutory laws, and customer agreements impacting PTO and wage rules.
• Maintain knowledge of union contracts, statutory rules, and customer agreements.
• Drive EPay rollout by supplying essential rules and data for pay calculations.
• Collaborate with Operations to roll out EPay by researching site-specific rules.
• Provide accurate system reports to FP&A, Accounting, HR and Operations.
• Reconcile monthly PTO balances with balance sheet accruals and investigate discrepancies.

Job description

Job Description

ABM is hiring an Entitlements Analyst to be part of a team that is responsible for paid time off (PTO) calculations, all rules governing pay, wage, and hour calculations, and maintaining the rules for both of these activities in the ABM Entitlement Management System (EMS). The rules governing these calculations are determined by union collective bargaining agreements, Federal, State, and Local Government laws, as well as agreements with Customers.

This position is also responsible for compliance activities related to minimum wage, Living wage, Prevailing Wage, California Meal and Rest Break Requirements, and Healthy San Francisco. This analyst position will support rollouts and maintenance of new software, including Epay and Oracle Fusion.

A successful candidate will possess advanced organizational, research, and analytical skills, as well as the ability to build and maintain relationships with key stakeholders, including Accounting, FP&A, Human Resources, Legal, Software Developers, the Project Management Office, and Operational Managers.

This is a Hybrid Role (in-office Mon-Thu) based out of our office located at 14141 Southwest Freeway, Sugar Land, TX 77478.

Primary Responsibilities

• Maintain for Union, Statutory, and Customer Paid Time Off (PTO) rules in the Entitlement Management System (EMS)
• Maintain for Union, Statutory and Customer wage and hour, pay, adjustment rules in the EMS and EPay.
• Obtain and document new Union agreements, Statutory laws, and Customer agreements that drive PTO and wage and hour rules
• Maintain knowledge of union collective bargaining agreements, statutory rules and customer agreements
• Drive the EPay rollout by providing essential rules and data for pay calculations and system setup
• Work with Operations Teams to roll out EPay by researching the unique rules at each job site
• Provide accurate system reports to FP&A, Accounting, HR and Operations Teams
• Reconcile monthly PTO balances with balance sheet accruals and research any discrepancies
• Audit EMS PTO balance calculations and research any errors
• Assist IT Developers in resolving any code issues leading to balance reporting errors
• Work with Operations Teams and HR to research and resolve any reported discrepancies
• Assist with team member inquiries con
• Ability to work within deadlines in a fast-paced environment

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff & Management

Responsibilities

Primary Responsibilities:

• Maintain for Union, Statutory, and Customer Paid Time Off (PTO) rules in the Entitlement Management System (EMS)
• Maintain for Union, Statutory and Customer wage and hour, pay, adjustment rules in the EMS and EPay.
• Obtain and document new Union agreements, Statutory laws, and Customer agreements that drive PTO and wage and hour rules
• Maintain knowledge of union collective bargaining agreements, statutory rules and customer agreements
• Drive the EPay rollout by providing essential rules and data for pay calculations and system setup
• Work with Operations Teams to roll out EPay by researching the unique rules at each job site
• Provide accurate system reports to FP&A, Accounting, HR and Operations Teams
• Reconcile monthly PTO balances with balance sheet accruals and research any discrepancies
• Audit EMS PTO balance calculations and research any errors
• Assist IT Developers in resolving any code issues leading to balance reporting errors
• Work with Operations Teams and HR to research and resolve any reported discrepancies
• Assist with team member inquiries con
• Ability to work within deadlines in a fast-paced environment

Qualifications

Education and Competencies:

• Associate or bachelor’s degree preferred
• Three plus years in Accounting/Finance, payroll, benefits, or electronic time keeping background
• Strong MS Excel skills required (VLOOKUPS, XLOOKUPS and PIVOTS)
• Understanding payroll processing requirements is a plus
• Understanding or experience with EPay is preferred
• Commitment to teamwork through relationship-building, reliability, and collaboration
• Good communication skills and able to work with different management levels
• Must be detail-oriented and have strong analysis and organizational skills
• Possess a positive attitude with a strong desire to learn
• Ability to work within deadlines in a fast-paced environment

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers . ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com