Entitlement Analyst

Union Depot; Sugar Land (TX); Hybrid; USD 70,000 - 95,000; Full time

Job summary

ABM is seeking an Entitlements Analyst to manage PTO and wage/hour rules within the Entitlement Management System (EMS) and EPay. This role requires coordinating with Accounting, FP&A, HR, Legal, IT, and Operations to ensure accurate pay calculations and compliance with union agreements and government laws.

The position is hybrid (in-office Mon-Thu) at the Sugar Land, TX site, with responsibilities including rollout support, data maintenance, and reporting accuracy to stakeholders.

Qualifications

• Advanced organizational, research, and analytical skills.
• Ability to build and maintain relationships with stakeholders across Accounting, FP&A, HR, Legal, Software Development, PMO and Operations.
• Hybrid role based out of Sugar Land, with in-office Mon-Thu.

Responsibilities

• Maintain PTO rules for Union, statutory and customer requirements in the EMS and EPay.
• Maintain wage and hour rules in EMS and EPay per union, statutory, and customer agreements.
• Document new Union agreements and statutory rules driving PTO and wage/hour rules.
• Drive the EPay rollout by providing rules and data for pay calculations and system setup.
• Reconcile monthly PTO balances with accruals and research discrepancies.
• Audit EMS PTO balance calculations and address errors.

Skills

Analytical skills

Stakeholder management

Research skills

Payroll/policy knowledge

Tools

EMS

EPay

Oracle Fusion

Job description

ABM is hiring anEntitlements Analystto be part of a team that is responsible for paid time off (PTO) calculations, all rules governing pay, wage, and hour calculations, and maintaining the rules for both of these activities in the ABM Entitlement Management System (EMS). The rules governing these calculations are determined by union collective bargaining agreements, Federal, State, and Local Government laws, as well as agreements with Customers.

This position is alsoresponsible for compliance activities related to minimum wage, Living wage, Prevailing Wage, California Meal and Rest Break Requirements, and Healthy San Francisco. This analyst position will support rollouts and maintenance of new software, including Epay and Oracle Fusion.

A successful candidate will possessadvanced organizational, research, and analytical skills, as well as the ability to build and maintain relationships with key stakeholders, including Accounting, FP&A, Human Resources, Legal, Software Developers, the Project Management Office, and Operational Managers.

This is aHybrid Role(in-office Mon-Thu) based out of our office located at14141 Southwest Freeway, Sugar Land, TX 77478.

Primary Responsibilities:

• Maintain for Union, Statutory, and Customer Paid Time Off (PTO) rules in the Entitlement Management System (EMS)
• Maintain for Union, Statutory and Customer wage and hour, pay, adjustment rules in the EMS and EPay.
• Obtain and document new Union agreements, Statutory laws, and Customer agreements that drive PTO and wage and hour rules
• Maintain knowledge of union collective bargaining agreements, statutory rules and customer agreements
• Drive the EPay rollout by providing essential rules and data for pay calculations and system setup
• Work with Operations Teams to roll out EPay by researching the unique rules at each job site
• Provide accurate system reports to FP&A, Accounting, HR and Operations Teams
• Reconcile monthly PTO balances with balance sheet accruals and research any discrepancies
• Audit EMS PTO balance calculations and research any errors
• Assist IT Developers in resolving any code issues leading to balance reporting errors
• Work with Operations Teams and HR to research and resolve any reported discrepancies
• Assist with team member inquiries con
• Ability to work within deadlines in a fast-paced environment

Benefit Information:ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2025 Employee Benefits | Staff & Management