Entertainment Coordinator

Grand Sierra Resort; Reno (NV); On-site; USD 42,000 - 56,000; Full time

Job summary

Grand Sierra Resort is seeking an organized Administrative Assistant to support the Entertainment Team in Reno, NV. You will handle typing, payroll, contracts, and filing while coordinating with HR, procurement, and box office operations.

Ideal candidates have 2+ years of administrative experience, Diploma/GED, and strong MS Office and Salesforce skills. The role emphasizes accuracy, time management, and professional communication in a fast-paced hotel environment.

Qualifications

• Diploma or GED required.
• Minimum 2 years administrative or clerical experience.
• Proficient with Microsoft Office Suite and Salesforce.
• Strong time management and organizational abilities.

Responsibilities

• Provide administrative support to Entertainment Team including typing, copying, calls, payroll, and general tasks.
• Prepare correspondence, contracts, resumes, and maintain Entertainment operations documentation.
• Track purchase orders and labor expenses; prepare reports as requested.
• Assist with Unifocus admin and related systems.
• Maintain HR, payroll, PAF records and training manuals; support box office as needed.
• Ensure client satisfaction and assist in achieving hotel profit goals.

Skills

Attention to detail

Organization

Interpersonal skills

MS Office

Written communication

Reading / math skills

Clerical

Coordination

Problem solving

Independent judgment

Education

Diploma/GED

2+ years administrative/clerical experience

Tools

Excel

Outlook

Word

Salesforce

Unifocus payroll

Purchasing software (Stratton Warren)

Job description

Essential Duties And Responsibilities

• Provide administrative support to Entertainment Team including typing, photocopying, answering multiple phone lines, assisting visitors, payroll, and resolving a range of administrative tasks.
• Ability to be organized and manage time efficiently.
• Prepares all correspondence, contracts, resumes, and maintains all documentation related to daily Entertainment Operations.
• Prepares correspondence, payroll for stage, and nightlife labor, ordering supplies, and maintains all Entertainment documentation related to department efficiencies.
• Ensure client satisfaction and assists in achieving a maximum profit for the hotel and Meeting and Events department.
• Ability to use a personal computer to complete reports, invoices, computer billing, correspondence, etc. This includes a working knowledge of Excel, Outlook, Word, Salesforce, and Microsoft Office Programs (training will be given) and Stratton Warren purchasing software, Unifocus payroll program and any additional programs that are instituted by the Company.
• Assist with Unifocus admin
• Practical experience in an administrative role OR any combination of education, training, or experience that provides the required Technical knowledge, skills, and abilities. Diploma/GED required.
• Keeping accurate tracking of Purchase Orders, labor expenses and preparing various reports as requested.
• Admin department relations for HR, payroll, PAF and maintains training manuals and all client files.
• Shared Entertainment drive management including but not limited to, SOP's, Job descriptions, birthday/anniversaries, rewards and recognition.
• Facility management for office supplies, IT & technology, safety and security.
• Assist if needed with the box office manager and
• Dedicated to meeting and/or exceeding the expectations and requirements of internal and external clients.
• Ability to accurately add, subtract, multiply, and divide in all units of measure and calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent time management, problem solving and organizational skills are a must.
• Assist and support The Executive Director in needed areas.
• Consistently exhibits courteous, respectful, and appropriate communications and presents information in a concise and understandable format.
• Cooperate with others in the accomplishment of joint tasks and common objectives.
• Contributes to a positive work environment, fosters collaboration, and provides a tangible contribution.
• Meet requirements of regular attendance to effectively complete job responsibilities in a timely manner.

Primary duties and responsibilities include, but are not limited to, the following:

• Provide administrative support to Entertainment Team including typing, photocopying, answering multiple phone lines, assisting visitors, payroll, and resolving a range of administrative tasks.
• Ability to be organized and manage time efficiently.
• Prepares all correspondence, contracts, resumes, and maintains all documentation related to daily Entertainment Operations.
• Prepares correspondence, payroll for stage, and nightlife labor, ordering supplies, and maintains all Entertainment documentation related to department efficiencies.
• Ensure client satisfaction and assists in achieving a maximum profit for the hotel and Meeting and Events department.
• Ability to use a personal computer to complete reports, invoices, computer billing, correspondence, etc. This includes a working knowledge of Excel, Outlook, Word, Salesforce, and Microsoft Office Programs (training will be given) and Stratton Warren purchasing software, Unifocus payroll program and any additional programs that are instituted by the Company.
• Assist with Unifocus admin
• Practical experience in an administrative role OR any combination of education, training, or experience that provides the required Technical knowledge, skills, and abilities. Diploma/GED required.
• Keeping accurate tracking of Purchase Orders, labor expenses and preparing various reports as requested.
• Admin department relations for HR, payroll, PAF and maintains training manuals and all client files.
• Shared Entertainment drive management including but not limited to, SOP's, Job descriptions, birthday/anniversaries, rewards and recognition.
• Facility management for office supplies, IT & technology, safety and security.
• Assist if needed with the box office manager and
• Dedicated to meeting and/or exceeding the expectations and requirements of internal and external clients.
• Ability to accurately add, subtract, multiply, and divide in all units of measure and calculate figures and amounts, such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and follow through on a variety of instructions furnished in written, oral, diagram, or schedule form. Excellent time management, problem solving and organizational skills are a must.
• Assist and support The Executive Director in needed areas.
• Consistently exhibits courteous, respectful, and appropriate communications and presents information in a concise and understandable format.
• Cooperate with others in the accomplishment of joint tasks and common objectives.
• Contributes to a positive work environment, fosters collaboration, and provides a tangible contribution.
• Meet requirements of regular attendance to effectively complete job responsibilities in a timely manner.

Knowledge/Skills/Abilities

• Strong attention to detail and organization.
• Interpersonal skills to deal effectively with business contacts and team members at all levels of the company.
• Proficiency with Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Ability of complex reading, writing, math, and task completion skills is required.
• Must have the following skills: clerical, compiling, coordination, analyzing, instructing, precision working, following instructions, influencing others, memorization, problem solving, independent judgment, and decision making.
• Flexible working all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

EDUCATION And/or EXPERIENCE

• Minimum 2 years' administrative or clerical experience is required or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is constantly sitting, occasionally standing, walking, reaching overhead, and bending over during the duration of their shift.
• Must be able to push/pull 50lbs or less frequently.
• The team member will occasionally have repetitive use of both feet. Team member will constantly have repetitive use of their dominant hand, occasional use of their non-dominant hand, and constant light grasping motions. Team member will have occasional use of firm/strong grasping motion. Finger dexterity of both hands will be frequently required.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT

• Work performed consistently indoors and occasionally outdoors, alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts in possible confined areas around computer equipment, mechanical equipment, and other electrical devices.
• Team Member may be around flame/heat generated devices.
• The noise level in the work environment is usually moderate to loud.
• Team Member may be exposed to extreme heat/cold, vibrations, slippery surfaces, high places, moving objects, fumes/odor and/or secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.