Customer Service Associate (Family Entertainment)

Round One Entertainment Inc.; Edison (NJ); On-site; USD 23,419 - 24,108; Full time

Benefits offered by this job

1 hour of arcade games per week

90 minutes of bowling per week

50% discount on food items

1 free beverage per shift

Job summary

A leading entertainment company in Edison, NJ is looking for a Customer Service Associate to assist guests in a lively bowling and arcade setting. Responsibilities include guest service, maintaining safety and cleanliness, and adhering to policy standards. Experience in hospitality or retail is preferred. Enjoy perks like arcade games and a food discount. Open availability, especially nights and weekends, is a plus.

Qualifications

• One to two years experience in hospitality, restaurant, or retail environments preferred.

Responsibilities

• Assist guests at the counter and game/bowling floor.
• Conduct age restriction control in accordance with company policies.
• Maintain a clean and safe working area.
• Responsible for lost and found procedures.

Skills

Friendly and outgoing

Attention to detail

Customer service orientation

Education

High School diploma

Job description

Customer Service Associate (Family Entertainment)

Join to apply for the Customer Service Associate (Family Entertainment) role at Round One Entertainment Inc.

Base pay range: $17.00/hr - $17.50/hr

Are you into video games, bowling, or karaoke? Are you friendly, outgoing, and enjoy working in a fun environment? We’re looking to hire Customer Service Associates for the following positions:

• Arcade
• Bowling & Event
• Kitchen & Bartender
• Cleaning
• Arcade/Bowling Mechanics

Open availability, especially nights and weekends, is preferred. Staff who serve alcohol must be at least 21+. High School Diploma or GED required.

Essential Duties

• Assist guests at the counter and game/bowling floor.
• Conduct alcohol and age restriction control in accordance with company policies.
• Conduct lost and found procedures in accordance with company policies.
• Seek constant improvement and find efficient ways in department work processes.
• Maintain confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications

• High School diploma.
• (Preferred) One to two years experience in hospitality, restaurant, or retail environments.

Work Environment

• Work in a bowling center/arcade environment with high noise, dust, and activity levels.

Physical Demands

• Required to bend, stretch, twist, climb, and have high mobility/flexibility in small spaces.
• Required to stand and walk for extended periods during busy times.
• Required to lift or move up to 100 lbs with assistance.

Benefits

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

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