Enterprise Travel Payments: Client Success Leader

Flywire; Boston (MA); On-site; USD 85,000 - 95,000; Full time

Job summary

Flywire is hiring an Enterprise Client Success Manager in Boston, MA to build and maintain strategic relationships with their travel clients. This role involves driving revenue growth, developing account plans, and ensuring clients gain maximum value from Flywire's payment solutions. Candidates should have 5+ years in account management, excellent analytical and communication skills, and experience with tools like Salesforce and GSuite. The US base salary range for this position is $85,000-$95,000 plus benefits.

Qualifications

• 5+ years of relationship management or account management experience, ideally in a B2B or fintech environment.
• Experience navigating complex client relationships, handling objections, and driving commercial outcomes.
• Proven track record of growing and retaining enterprise accounts.

Responsibilities

• Build and maintain deep, trusted relationships with enterprise travel clients.
• Develop bespoke strategic account plans for maximizing payment volume and product utilization.
• Drive revenue growth through proactive upselling and expansion opportunities.

Skills

Relationship management

Analytical skills

Communication skills

Account management

Client navigation

Education

Bachelor's degree in Business or related field

Tools

Salesforce

GSuite

Asana

Jira

Slack

Looker

Smartsheet

Job description

Flywire is hiring an Enterprise Client Success Manager in Boston, MA to build and maintain strategic relationships with their travel clients. This role involves driving revenue growth, developing account plans, and ensuring clients gain maximum value from Flywire's payment solutions. Candidates should have 5+ years in account management, excellent analytical and communication skills, and experience with tools like Salesforce and GSuite. The US base salary range for this position is $85,000-$95,000 plus benefits.