Enterprise Transformation Portfolio Architect

FedEx; Tennessee; Hybrid; USD 108,000 - 194,000; Full time

Job summary

FedEx is seeking a Business Portfolio Architect to lead enterprise process transformation across Order To Collect in a hybrid role. You will translate business strategy into strategic roadmaps, work with executives, and drive initiatives that improve efficiency, customer experience, and business performance.

Hybrid work arrangement in multiple U.S. locations with relocation consideration. Strong background in SAFe, Agile, and change management is required.

Qualifications

• Seven (7) years in analytics roles with large-scale impact.
• Experience in SAFe and Agile environments.
• Ability to translate complex data into executive narratives and communicate clearly.
• Strong cross-functional leadership and stakeholder management.

Responsibilities

• Lead end-to-end business process transformation across Order To Collect functions.
• Identify opportunities to leverage technology platforms, workflow automation, and AI.
• Manage a portfolio of initiatives and track benefits realization.
• Report transformation performance to executives.

Skills

Customer centered design

Process improvement

Transformation frameworks

Stakeholder management

Agile

Design Thinking

Change Management

Executive storytelling

Education

Bachelor's degree / equiv

Tools

SAFe

Job description

FedEx is seeking a Business Portfolio Architect to lead enterprise process transformation across Order To Collect in a hybrid role. You will translate business strategy into strategic roadmaps, work with executives, and drive initiatives that improve efficiency, customer experience, and business performance.

Hybrid work arrangement in multiple U.S. locations with relocation consideration. Strong background in SAFe, Agile, and change management is required.