Enterprise Transformation Director

Integra Partners; Lansing (MI); Remote; USD 140,000 - 200,000; Full time

Benefits offered by this job

401(k) retirement program with company

Company-paid life insurance

Company-paid short term disability

Medical, Vision, and Dental benefits

Paid company holidays and floating

Remote Opportunities

Job summary

Integra Partners seeks a Reengineering Program Director to drive enterprise-wide transformation from opportunity assessment through implementation and value realization. You will influence multiple functions—Operations, IT, Finance, Product, Clinical—while managing budgets, risks, and timelines.

The role focuses on measurable cost savings, efficiency gains, and improved customer experience. With 10+ years in healthcare operations or transformation, you’ll develop business cases, lead vendor

Qualifications

• Bachelor’s degree in business, healthcare administration, operations, technology, or related field, or equivalent relevant experience.
• MBA or other relevant advanced degree preferred.
• PMP, Lean Six Sigma, change management, or comparable certification.
• 10+ years of progressive experience in healthcare operations, consulting, transformation, program leadership, or related fields.
• Demonstrated success leading complex, cross-functional transformation initiatives through influence and without direct authority.
• Experience in operations-intensive environments, such as healthcare services, revenue cycle management, utilization management, contact centers, or comparable service operations.
• Experience developing business cases, financial models, executive recommendations, and measurable benefit-realization plans.
• Experience with technology-enabled transformation, vendor evaluation, implementation oversight, and operational handoff.

Responsibilities

• Own the enterprise reengineering roadmap and lead prioritized initiatives from opportunity assessment through implementation, adoption, and value realization.
• Lead cross-functional teams across Operations, IT, Finance, Product, Clinical, and other functions through influence.
• Develop business cases, ROI/TCO models, and financial justifications.
• Align initiatives to measurable outcomes, including hard-dollar savings, cost avoidance, growth, quality, efficiency, and customer experience.
• Partner with Finance and business owners to validate committed benefits, track realized results.
• Conduct post-implementation reviews and transition sustained benefit tracking to accountable operational owners.
• Assess current-state operations and design scalable solutions to improve efficiency, throughput, quality, cost structure, and customer experience.
• Lead vendor evaluations, RFIs/RFPs, due diligence, implementation oversight, and performance assessments; support contracting in partnership with Legal and Procurement.
• Develop TCO models, cost-benefit analyses, and risk assessments to support recommendations and investment decisions.
• Provide data-driven advice to executive stakeholders on operational performance, cost optimization, scalability, and growth.
• Translate complex challenges into clear options, recommendations, decisions, and actionable transformation roadmaps.
• Present progress, risks, tradeoffs, and decision requests to senior leaders and governance forums.

Skills

Cross-functional leadership

Program management

Financial modeling

ROI/TCO analysis

Business-case development

Stakeholder influence

Change management

Education

Bachelor’s degree in business, healthcare administration, operations, technology, or related field

MBA or other relevant advanced degree

PMP certification

Lean Six Sigma

Job description

Integra Partners seeks a Reengineering Program Director to drive enterprise-wide transformation from opportunity assessment through implementation and value realization. You will influence multiple functions—Operations, IT, Finance, Product, Clinical—while managing budgets, risks, and timelines.

The role focuses on measurable cost savings, efficiency gains, and improved customer experience. With 10+ years in healthcare operations or transformation, you’ll develop business cases, lead vendor