Enterprise Telephony Engineer - VoIP & UC Specialist

Jobtailor

Columbia (SC)

On-site

USD 70,000 - 110,000

Full time

10 days ago
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Job summary

Jobtailor in Columbia, SC is seeking a Telephony Engineer to provide daily engineering, administration, and operational services for enterprise telephony and unified communications systems.

The role requires hands-on experience with Avaya PBX, VoIP, SIP/RTP, QoS, and E911, plus ability to lead incidents and coordinate with vendors during outages.

Candidates should have 3+ years of experience, be US citizens or legal residents, and be prepared to relocate to South Carolina.

Qualifications

  • 3+ years of experience in telephony engineering and administration.
  • Experience with Avaya on-prem PBX systems.
  • Experience with SIP, RTP, QoS, dial plans, and call routing.

Responsibilities

  • Provide daily telephony engineering, administration, technical support, and operational services for enterprise telephony and unified communications systems.
  • Perform advanced troubleshooting and support telephony infrastructure, call routing, VoIP, E911 services, voice gateways, PSTN connectivity, and enterprise telephony improvements.
  • Coordinate with multiple technical teams and vendors during service outages.

Skills

Telephony Engineering
VoIP Administration
E911 Services
Call Routing
SIP
RTP
QoS
Dial Plans
Voice Gateway Technologies
Telecommunications Infrastructure

Education

Bachelor’s degree or equivalent

Tools

Avaya PBX
Session Border Controllers (SBCs)
Unified Communications Platforms
Cloud-Based Telephony Solutions

Job description

Jobtailor in Columbia, SC is seeking a Telephony Engineer to provide daily engineering, administration, and operational services for enterprise telephony and unified communications systems.

The role requires hands-on experience with Avaya PBX, VoIP, SIP/RTP, QoS, and E911, plus ability to lead incidents and coordinate with vendors during outages.

Candidates should have 3+ years of experience, be US citizens or legal residents, and be prepared to relocate to South Carolina.

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