Enterprise Technology Specialist

Kroger Great Lakes Distribution Center; Novi (MI); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Career growth opportunities

Job summary

Kroger Great Lakes Distribution Center is seeking a skilled technology infrastructure lead to oversee end-to-end deployments across multiple disciplines at our Novi locations. You will drive project direction, manage budgets and vendor partnerships, and enforce SLA and SOW requirements to ensure reliable technology operations.

The role requires collaboration with business stakeholders, mentorship of junior staff, and a focus on process improvement and change management to support enterprise

Qualifications

• 2+ years of experience supporting a specific technology domain or system.
• Advanced knowledge of Microsoft products.
• Ability to collaborate in a team environment.
• Ability to articulate technology information to all levels.
• Strong knowledge of technology infrastructure, systems and project life cycles.
• Bachelor's degree in a technology discipline.
• Retail technology knowledge.
• Experience as a project manager.

Responsibilities

• Oversee end-to-end technology deployments across multiple disciplines.
• Provide direction for project completion, hardware installs, budgets, and vendor partnerships.
• Drive SLA achievement and scope of work for technology maintenance providers.
• Communicate with business stakeholders and partners to monitor progress.
• Collaborate with technology partners to meet enterprise standards at locations.
• Support and guide local leadership on enterprise technology implementations.
• Mentor entry-level talent across disciplines.
• Coach end users to create collaborative solutions.
• Develop efficiencies for process improvement, change management, and growth.
• Capture annual infrastructure refresh needs and manage expenses.
• Travel independently to enterprise locations.
• Perform essential functions with or without accommodation.

Skills

Admin & PM skills

2+ years in tech domain

Microsoft products

Team collaboration

Articulate tech info

Advanced communication

Tech infrastructure knowledge

Education

Bachelor's degree in technology

Tools

Project management software

Job description

Responsible for the technology infrastructure within enterprise locations. Drive technology policies and standards to ensure service level guidelines are met, and the overall technology outcomes are delivered on time and within budget. Foster communication and collaboration by supporting the Technology Leader in the role as the technology ambassador. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Oversee overall technology deployments from end to end spanning multiple disciplines
• Provide direction and partnership for project completion within each discipline to manage hardware installations, budget(s), vendor partnerships, milestones, and enterprise rollout schedules
• Drive service level agreement (SLA) achievement and scope of work (SOW) for technology maintenance providers
• Communicate with business stakeholders and vendor partners to monitor progress and opportunities that require action
• Collaborate with technology partners to ensure systems are operating at the defined standards to create successful outcomes for our enterprise locations
• Support and provide guidance to local leadership ensuring all facets of technology implementations are provided within enterprise standards
• Mentor entry level talent on multiple disciplines
• Coach and provide technology expertise to end users to create collaborative solutions
• Continuously develop efficiencies that enable process improvement, change management, and growth within enterprise locations
• Capture annual infrastructure refresh needs, manage expenses, and identify cost savings
• Travel independently to enterprise locations
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Any proven administrative and project management skills
• 2+ years of experience in supporting a specific technology domain or system
• Advanced knowledge of Microsoft products
• Ability to collaborate in a team environment
• Proven administrative and project management skills
• Ability to articulate technology information to all levels of the organization
• Advanced communication skills to effectively share information with business leaders and stakeholders
• Advanced knowledge and understanding of technology infrastructure, systems, procedures, and project life cycles

Desired

• Bachelor's Degree a technology discipline
• Any retail technology knowledge
• Any experience as a project manager

Job Info

• Job Identification 223458
• Job Category Kroger Technology & Digital & Alternative Business
• Posting Date 08/27/2026, 02:26 PM
• Locations 40399 Grand River Ave, Novi, MI, 48375, US (On-site)

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we've grown into what today is the nation's largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America's grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.