Associate Enterprise Technology Specialist

Kroger Tech & Digital; Glen Allen (VA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Employee discounts

Career growth opportunities

Job summary

Kroger Technology & Digital is seeking an Associate Enterprise Technology Specialist to support technology infrastructure across enterprise locations. You will ensure adherence to technology standards, collaborate with partners, and assist leaders in delivering enterprise technology outcomes, while upholding Kroger's values.

The role emphasizes cross-disciplinary deployment coordination, vendor management, and continuous improvement of technology services in a retail enterprise environment.

Qualifications

• Experience supporting a specific technology domain or system.
• Knowledge of Microsoft products.
• Ability to collaborate in a team environment.
• Administrative and project management skills.
• Ability to articulate technology information to all levels of the organization.
• Communication skills to effectively share information with business leaders and stakeholders.
• Knowledge and understanding of technology infrastructure, systems, procedures, and project life cycles.

Responsibilities

• Support and oversee technology deployments from end to end spanning multiple disciplines.
• Facilitate project completion within each discipline to manage hardware installations, vendor partnerships, milestones, and enterprise rollout schedules.
• Drive service level agreement (SLA) achievement and scope of work (SOW) for technology maintenance providers.
• Communicate with business stakeholders and vendor partners to monitor progress and opportunities that require action.
• Collaborate with technology partners to ensure systems are operating at the defined standards to create successful outcomes for our enterprise locations.
• Support and provide guidance to local leadership ensuring all facets of technology implementations are provided within enterprise standards.
• Collaborate vertically on multiple disciplines by sharing of knowledge to enable growth.
• Coach and provide technology expertise to end users to create collaborative solutions.
• Identify efficiencies that enable process improvement, change management, and growth within enterprise locations.
• Provide annual infrastructure refresh needs, manage expenses, and identify cost savings.
• Travel independently to enterprise locations.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

Microsoft products

Team collaboration

Administrative skills

Project management

Effective communication

Tech infrastructure knowledge

Education

Associate Degree in technology

Tools

Android

Apple devices

Networking

PC/Desktop

Audio/Video

Telephony

End user software

Job description

Associate Enterprise Technology Specialist

Job Description

Support the technology infrastructure within enterprise locations. Uphold technology policies and standards to ensure service level guidelines are met, and the overall technology outcomes are delivered on time. Foster communication and collaboration by supporting the Technology Leader in the role as the technology ambassador. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Support and oversee technology deployments from end to end spanning multiple disciplines
• Facilitate project completion within each discipline to manage hardware installations, vendor partnerships, milestones, and enterprise rollout schedules
• Drive service level agreement (SLA) achievement and scope of work (SOW) for technology maintenance providers
• Communicate with business stakeholders and vendor partners to monitor progress and opportunities that require action
• Collaborate with technology partners to ensure systems are operating at the defined standards to create successful outcomes for our enterprise locations
• Support and provide guidance to local leadership ensuring all facets of technology implementations are provided within enterprise standards
• Collaborate vertically on multiple disciplines by sharing of knowledge to enable growth
• Coach and provide technology expertise to end users to create collaborative solutions
• Identify efficiencies that enable process improvement, change management, and growth within enterprise locations
• Provide annual infrastructure refresh needs, manage expenses, and identify cost savings
• Travel independently to enterprise locations
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Any experience in supporting a specific technology domain or system.
• Knowledge of Microsoft products.
• Ability to collaborate in a team environment
• Administrative and project management skills
• Ability to articulate technology information to all levels of the organization
• Communication skills to effectively share information with business leaders and stakeholders
• Knowledge and understanding of technology infrastructure, systems, procedures, and project life cycles

Desired

• Associate Degree a technology discipline or related certifications
• Any experience as a project manager
• Any retail technology knowledge
• Knowledge of Android, Apple, networking, PC, desktop, audio/video, telephony, end user software, and related hardware

Job Info

• Job Identification 224542
• Job Category Kroger Technology & Digital & Alternative Business
• Posting Date 09/01/2026, 07:11 PM

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

– A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
– Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
– Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching.
– Valuable associate discounts on purchases, including food, travel, technology and so much more.
– Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
– Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into what today is the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you.