KTD/ASSOCIATE ENTERPRISE TECHNOLOGY SPECIALIST

Roundy's Supermarkets, Inc.; Milwaukee (WI); On-site; USD 65,000 - 110,000; Full time

Benefits offered by this job

Benefits package

Job summary

Roundy’s Supermarkets, Inc. is seeking a tech-infrastructure professional to support enterprise locations and uphold technology policies and standards. You will work with the Technology Leader to ensure service levels are met, while fostering collaboration across multiple banners and locations.

Based in the Midwest, the role emphasizes team collaboration, project management skills, and effective communication with business leaders to drive technology outcomes that align with company values.

Qualifications

• Experience supporting a technology domain or system.
• Knowledge of Microsoft products.
• Ability to collaborate in a team environment.
• Administrative and project management skills.
• Ability to articulate technology information to all levels of the organization.
• Communication skills to share information with business leaders and stakeholders.
• Knowledge of technology infrastructure, systems, procedures, and project life cycles.
• Associate Degree in technology discipline or related certifications.
• Any project management experience (desired).
• Retail technology knowledge (desired).

Responsibilities

• Support the technology infrastructure within enterprise locations.
• Uphold technology policies and standards to meet service level guidelines.
• Foster communication and collaboration by supporting the Technology Leader as the technology ambassador.

Skills

Tech domain experience

Microsoft products

Team collaboration

Project management

Tech communication

Stakeholder communication

Infrastructure knowledge

Education

Associate Degree in technology or related certification

Tools

Android

Apple devices

Networking

PC/Desktop

Audio/Video

Telephony

End-user software

Hardware support

Job description

Support the technology infrastructure within enterprise locations. Uphold technology policies and standards to ensure service level guidelines are met, and the overall technology outcomes are delivered on time. Foster communication and collaboration by supporting the Technology Leader in the role as the technology ambassador. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in the Midwest, Roundy's merged with The Kroger Company in 2015. Today, we're proudly serving Roundy's customers in over 140 stores under the retail banners Pick ‘n Save and Metro Market in Wisconsin and Mariano's in Illinois.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.

If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What You'll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page !

Minimum

• Any experience in supporting a specific technology domain or system.
• Knowledge of Microsoft products.
• Ability to collaborate in a team environment
• Administrative and project management skills
• Ability to articulate technology information to all levels of the organization
• Communication skills to effectively share information with business leaders and stakeholders
• Knowledge and understanding of technology infrastructure, systems, procedures, and project life cycles

Desired

• Associate Degree a technology discipline or related certifications
• Any experience as a project manager
• Any retail technology knowledge
• Knowledge of Android, Apple, networking, PC, desktop, audio/video, telephony, end user software, and related hardware- Support and oversee technology deployments from end to end spanning multiple disciplines
• Facilitate project completion within each discipline to manage hardware installations, vendor partnerships, milestones, and enterprise rollout schedules
• Drive service level agreement (SLA) achievement and scope of work (SOW) for technology maintenance providers
• Communicate with business stakeholders and vendor partners to monitor progress and opportunities that require action
• Collaborate with technology partners to ensure systems are operating at the defined standards to create successful outcomes for our enterprise locations
• Support and provide guidance to local leadership ensuring all facets of technology implementations are provided within enterprise standards
• Collaborate vertically on multiple disciplines by sharing of knowledge to enable growth
• Coach and provide technology expertise to end users to create collaborative solutions
• Identify efficiencies that enable process improvement, change management, and growth within enterprise locations
• Provide annual infrastructure refresh needs, manage expenses, and identify cost savings
• Travel independently to enterprise locations
• Must be able to perform the essential job functions of this position with or without reasonable accommodation