Enterprise Technical Training Content Lead

Commerce; Austin (TX); Hybrid; USD 88,630 - 132,946; Full time

Job summary

Commerce seeks a Technical Training Content Developer to join our Training team in Austin, TX. This hybrid role involves developing technical learning content and conducting training for enterprise clients. The ideal candidate will have experience in instructional design and technical writing, along with a solid understanding of ecommerce tools and APIs.

Join a forward-thinking company that is committed to empowering businesses and creating an inclusive work environment. Excellent communication skills and the ability to manage multiple projects are essential.

Qualifications

• 3–5 years of technical writing or instructional design experience.
• Familiar with GitHub and local development practices.
• Experience with ecommerce applications and APIs.
• Strong verbal and written communication skills.
• Ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Create and maintain technical training content for Commerce products.
• Deliver training to enterprise clients and internal teams.
• Collaborate with Product and Engineering on content.
• Implement new learning techniques for engagement.

Skills

Technical writing

Instructional design

Ecommerce tools

APIs

GitHub

Communication skills

Project management

HTML/CSS/JS

Job description

Commerce seeks a Technical Training Content Developer to join our Training team in Austin, TX. This hybrid role involves developing technical learning content and conducting training for enterprise clients. The ideal candidate will have experience in instructional design and technical writing, along with a solid understanding of ecommerce tools and APIs.

Join a forward-thinking company that is committed to empowering businesses and creating an inclusive work environment. Excellent communication skills and the ability to manage multiple projects are essential.