Enterprise Technical Account Manager – Data Protection & Recovery

Assured-Data-Protection; Herndon (VA); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401K with company matching

Flexible working

Job summary

Assured Data Protection is seeking a Technical Account Manager based in the DC area to guide enterprise customers on data protection strategies and recovery readiness. You will own technical relationships, understand customer architectures, and drive improvements across backup, security, and resilience.

The role focuses on proactive risk identification, platform maturity, and ensuring customers maximize value from their data protection investments.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field required.
• At least 3 years' experience within enterprise infrastructure, backup, recovery or data protection.
• Experience with enterprise customers in a technical advisory capacity.
• Good understanding of disaster recovery, business continuity and cyber resilience.
• Experience with Rubrik or comparable enterprise data-protection platforms.
• Experience working within an MSP, SaaS or enterprise technology organisation.
• Experience analysing complex technical environments and identifying risk or improvement opportunities.
• Confidence communicating with customer engineering teams, senior technical stakeholders and leadership.

Responsibilities

• Act as the primary technical advisor for an assigned portfolio of enterprise customers.
• Build a deep understanding of each customer’s architecture, infrastructure, workloads and recovery requirements.
• Maintain visibility of technical risks, dependencies and improvement opportunities.
• Provide proactive recommendations beyond reactive support activity.
• Develop trusted relationships with customer infrastructure, backup, security, architecture and engineering teams.

Skills

Tech advisory

Risk assessment

Customer comms

Disaster recovery

Rubrik

VMware

Cloud storage

Education

Bachelor's degree in IT/CS/Business

Tools

Rubrik

VMware

Nutanix

Azure

AWS

Job description

Assured Data Protection is seeking a Technical Account Manager based in the DC area to guide enterprise customers on data protection strategies and recovery readiness. You will own technical relationships, understand customer architectures, and drive improvements across backup, security, and resilience.

The role focuses on proactive risk identification, platform maturity, and ensuring customers maximize value from their data protection investments.