Enterprise Systems & Platform Operations Lead

Heaven Hill Brands; Louisville (KY); On-site; USD 110,000 - 140,000; Full time

Job summary

Heaven Hill Brands seeks a System Administration Manager to lead the team responsible for the company’s ERP platform, connected systems, and enterprise applications. You will provide day-to-day leadership for system administration, service management, environment and server management, and licensing to keep technology stable and secure.

The role requires collaboration across technical teams, business stakeholders, and vendors to drive operational improvements, lifecycle planning, and continuous

Qualifications

• This role requires hands-on leadership of an enterprise system administration team.
• Experience with ERP platforms, connected systems, and enterprise applications.
• Proven ability to balance daily operations with long-term platform strategy.
• Strong collaboration with infrastructure, security, development, and vendor partners.

Responsibilities

• Lead and develop the system administration team for enterprise platforms and connected systems.
• Set priorities, manage workload, and ensure on-time delivery of operational commitments.
• Drive accountability, collaboration, and continuous improvement in service delivery.
• Oversee incident, request, problem, and change management processes.
• Coordinate environment planning, maintenance, and outages with minimal business disruption.
• Own budgeting, licensing, renewals, and vendor management within the team.

Skills

Leadership

Team coaching

Incident management

Change management

Vendor coordination

System administration

ERP system experience

Tools

ERP platforms

ITSM tooling

System monitoring

Licensing management

Job description

Heaven Hill Brands seeks a System Administration Manager to lead the team responsible for the company’s ERP platform, connected systems, and enterprise applications. You will provide day-to-day leadership for system administration, service management, environment and server management, and licensing to keep technology stable and secure.

The role requires collaboration across technical teams, business stakeholders, and vendors to drive operational improvements, lifecycle planning, and continuous