Enterprise Systems Manager

Roskam Baking Company, LLC; Grand Rapids (MI); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Tuition reimbursement

Life and disability insurance

401(k) plan with company match

Job summary

Roskam Foods, headquartered in Grand Rapids, Michigan, is seeking an Enterprise Systems Manager to oversee ERP, CRM, HRIS, and financial platforms, drive data governance, and lead system improvements across departments.

You will manage upgrades, ensure data security, and collaborate with finance, operations, and IT teams to optimize workflows and reporting. A strong PM background and ERP expertise are essential.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field.
• Minimum of 5–7 years of experience managing enterprise systems in a mid-to-large organization.
• Proven experience with ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics).
• Experience in manufacturing or supply chain environments is a plus.
• Strong project management, organizational, communication and leadership skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in SQL, system integration, and reporting tools.
• Ability to manage multiple projects and priorities.
• Strong understanding of business processes and system workflows.
• Commitment to continuous improvement and innovation.

Responsibilities

• Manage the day-to-day operations of enterprise systems including ERP, CRM, HRIS, and financial platforms.
• Ensure system performance, availability, and scalability to meet business needs.
• Monitor system health and troubleshoot issues proactively.
• Lead system implementation projects including planning, configuration, testing, and deployment.
• Coordinate upgrades and patches with minimal disruption to business operations.
• Evaluate new technologies and recommend improvements or replacements.
• Ensure data accuracy, consistency, and security across all enterprise systems.
• Develop and enforce data governance policies and procedures.
• Collaborate with departments to standardize data entry and reporting practices.
• Work with finance, HR, operations, and other departments to understand system needs and optimize workflows.
• Translate business requirements into technical specifications.
• Provide training and support to system users.
• Manage relationships with software vendors and service providers.
• Negotiate contracts, licenses, and service level agreements.
• Monitor vendor performance and ensure compliance with terms.
• Develop and maintain dashboards and reports for business intelligence.
• Support decision-making with accurate and timely data insights.
• Ensure reporting tools are aligned w/ business KPIs & systems comply with regulatory requirements (SOX, GDPR).
• Implement and monitor cybersecurity measures.
• Conduct regular audits and risk assessments.

Skills

ERP management

SQL

Project management

Leadership

Systems integration

Vendor management

Education

Bachelor’s degree in Information Systems or related field

Tools

SAP

Oracle

Microsoft Dynamics

Job description

Position Description and Purpose

Founded in 1923 and headquartered in Grand Rapids, Michigan, Roskam Foods is a leading contract manufacturer that partners with world-renowned food brands, retailers, and food service providers to produce a myriad of frozen, refrigerated and shelf-stable products. We’re a scaled, diversified operation with over 2 million square feet of manufacturing and 50 production lines across 8 facilities in the U.S. and Canada. We believe in the power of purpose-driven leadership to generate value for all. And we’re on a mission to optimize the potential of our people and brands. We are passionate about multiplying possibilities for our employees and our partners. Roskam Foods produces and packages food products with the goal of consistently meeting and exceeding customer expectations for quality, safety, and wholesomeness.

Key Essential Functions/Duties

• Manage the day-to-day operations of enterprise systems including ERP, CRM, HRIS, and financial platforms.
• Ensure system performance, availability, and scalability to meet business needs.
• Monitor system health and troubleshoot issues proactively.
• Lead system implementation projects including planning, configuration, testing, and deployment.
• Coordinate upgrades and patches with minimal disruption to business operations.
• Evaluate new technologies and recommend improvements or replacements.
• Ensure data accuracy, consistency, and security across all enterprise systems.
• Develop and enforce data governance policies and procedures.
• Collaborate with departments to standardize data entry and reporting practices.
• Work with finance, HR, operations, and other departments to understand system needs and optimize workflows.
• Translate business requirements into technical specifications.
• Provide training and support to system users.
• Manage relationships with software vendors and service providers.
• Negotiate contracts, licenses, and service level agreements.
• Monitor vendor performance and ensure compliance with terms.
• Develop and maintain dashboards and reports for business intelligence.
• Support decision-making with accurate and timely data insights.
• Ensure reporting tools are aligned w/ business KPIs & systems comply with regulatory requirements (SOX, GDPR).
• Implement and monitor cybersecurity measures.
• Conduct regular audits and risk assessments.

Education/Experience/Skills/Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Business Administration, or related field.
• Minimum of 5–7 years of experience managing enterprise systems in a mid-to-large organization.
• Proven experience with ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics).
• Experience in manufacturing or supply chain environments is a plus.
• Strong project management, organizational, communication and leadership skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in SQL, system integration, and reporting tools.
• Ability to manage multiple projects and priorities.
• Strong understanding of business processes and system workflows.
• Commitment to continuous improvement and innovation.

Roskam Foods offers a competitive compensation package that includes medical, dental, and vision benefits, tuition reimbursement, life and disability insurance, and a 401 (k) plan with company match.

AAP/EEO Statement

Roskam Foods is a recognized veteran-friendly and equal opportunity employer. We are excited to introduce you to all that Roskam has to offer—from the many valuable benefits to programs that support your lifestyle needs and opportunities for professional development.

Roskam is an equal opportunity employer. At Roskam, we’re like family. We rely on the exceptional strengths, collective imagination, and tireless energy of our team members to please our customers.

We are committed to creating and sustaining an environment that encourages many backgrounds and cultures where the contributions of all stakeholders are valued and respected.

We invite you to start your career path here, through a variety of opportunities tailored to engage and inspire.