Enterprise Systems Analyst

Intel; Austin (TX); Hybrid; USD 105,000 - 175,000; Full time

Job summary

Intel is seeking a Windchill PLM Business/Systems Analyst to join the IDM 2.0 Acceleration Office. You will collect and analyze user requirements, document processes, and build scalable configurations that support factory equipment and BOMs.

The role emphasizes data governance and training for end users to ensure successful deployments. This Experienced Hire position offers a hybrid work model across US sites including Phoenix, Santa Clara, Hillsboro, and Austin.

Qualifications

• Education: Bachelor's degree in an engineering discipline or equivalent experience.
• Experience: 4+ years with Windchill PLM, PDMLink, MPMLink, SUMA and PTC's product suite.
• Experience with data imports/exports and data/configuration validations.
• Excellent customer interfacing to coordinate requirements, status updates, enhancements.
• Experience with Agile/Scrum and ITIL, and tools such as Jira or ServiceNow.
• Experience developing and delivering end user training.
• SIT and UAT Testing experience, deployment, and go-live support.
• Experience working remotely.

Responsibilities

• Collecting and analyzing information from system users to formulate the scope and objectives of the system to meet business outcomes.
• Documenting business processes and gain alignment across business groups.
• Working closely with business stakeholders to develop and deliver training and maintain application documentation.
• Developing use cases, business scenarios, and/or demos; planning and coordinating testing and providing end user support.
• Creating and maintaining dashboards and reports.

Skills

Windchill PLM

Agile/Scrum

ITIL

Customer interfacing

Training delivery

Education

Bachelor's degree in engineering

Tools

Windchill PLM 12

PDMLink

MPMLink

SUMA

Jira

ServiceNow

ProjectLink

Job description

Job Details

Job Description:

Embark with us on a journey of growth and transformation as we create exceptionally engineered technology and bring AI everywhere. As a valued team member, your adaptability and attention to detail will contribute to our drive for results and relentless pursuit of quality, ensuring we meet our customers' needs with precision.

Join us and build on our legacy of innovation and collaboration as we deliver world‑changing technology that improves the life of every person on the planet.

Life at Intel: https://jobs.intel.com/en/life-at-intel

Intel is on a multi-year supply chain transformational journey. The Integrated Device Manufacturing 2.0 (IDM 2.0) Acceleration Office (IAO) is responsible for creating the internal foundry model within Intel that will power the next phase of our IDM 2.0 strategy. Implementing an internal foundry model means significant transformation to Intel's Supply Chain. The Equipment Configuration Management Program team is chartered with delivering and maintaining capabilities around the creation and maintenance of a single source of record for equipment configurations of factory equipment and the respective bill of materials (BOM) in Windchill. We are looking for a seasoned Windchill PLM Business/Systems Analyst with experience gathering requirements, understanding of complex data structures, which will enable workflow capabilities for internal and supplier (external) users, and integrating with other planning, master data and enterprise systems.

The Equipment Configuration Management team in Supply Chain IT is seeking an experienced Windchill PLM Business/Systems Analyst to join an exciting team at Intel.

In this role job responsibilities will include but will not be limited to:

• Collecting and analyzing information from system users to formulate the scope and objectives of the system to meet business outcomes.
• Documenting business processes and gain alignment across business groups.
• Working closely with business stakeholders to develop and deliver training and maintain application documentation.
• Developing use cases, business scenarios, and/or demos; planning and coordinating testing and providing end user support.
• Creating and maintaining dashboards and reports.

Qualifications

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates Experience listed below would be obtained through a combination of your schoolwork, classes, research and/or relevant previous job and/or internship experiences.

Minimum Qualifications

Education: Bachelor's degree in an engineering discipline or equivalent experience.

Experience: 4+ or more years of experience in the following:

• Experience in use of Windchill PLM 12, PDMLink, MPMLink, SUMA and PTC's product suite.
• Experience with data and system management such as data imports/exports, in-app business support via validations and problem analysis of data and configurations.
• Excellent customer interfacing to coordinate requirements, status updates, enhancements,
• Experience with Agile/Scrum and ITIL methodologies, and tools such as Jira or ServiceNow.
• Experience developing and delivering end user training.
• SIT and UAT Testing experience, deployment, and go-live support.
• Experience working remotely.

Preferred Qualifications

• Customizations of ACLs, Lifecycles, Workflows, InfoTasks, Webjects, OIRs, actions/action-models. Understanding of BOM Structures
• Experience in using ProjectLink

Certification

• PTC Windchill Business Administration
• SCRUM Certification

Interview Tips: https://www.intel.com/content/www/us/en/jobs/hiring.html

Job Type

Experienced Hire

Shift

Shift 1 (United States of America)

Primary Location

US, Arizona, Phoenix

Additional Locations

US, California, Santa Clara, US, Oregon, Hillsboro, US, Texas, Austin

Posting Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation. Find out more about the benefits of working at Intel.

Annual Salary Range for jobs which could be performed in the US: $105,300.00 - 175,210.00 USD

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change.

ADDITIONAL INFORMATION:

Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.