Enterprise Supply Chain Automation Architect

Salesforce; Indianapolis (IN); On-site; USD 150,100 - 227,000; Full time

Benefits offered by this job

Time off programs

Medical, dental, and vision insurance

Mental health support

Paid parental leave

401(k) plan

Employee stock purchasing program

Job summary

Salesforce is seeking a Forward Deployed Engineer to drive innovation and implement automated solutions that enhance customer engagement and internal efficiency. This role demands extensive experience in product management and process automation, translating complex customer requirements into actionable solutions. The successful candidate will collaborate cross-functionally to optimize workflows and ensure the delivery of high-quality automated blueprints.

The ideal candidate should possess strong communication skills and a proven ability to drive project delivery in a fast-paced environment, working closely with AI agents and platforms to meet customer needs.

Qualifications

• 8+ years of experience in Product Management, Process Automation, Business Analysis, or Solutions Consulting.
• Experience building external-facing products in enterprise B2B SaaS environments.
• Strong understanding of business workflow mapping and process modeling.

Responsibilities

• Own the roadmap for process blueprints and automation solutions.
• Partner with teams to map customer requirements for new solutions.
• Translate customer requirements into clear Product Requirement Documents.

Skills

Product Management

Process Automation

Business Analysis

Solutions Consulting

Communication

Collaboration

Education

Related technical degree

Tools

Automation tools

Workflow builders

AI prompting

Low/no-code platforms

Job description

Salesforce is seeking a Forward Deployed Engineer to drive innovation and implement automated solutions that enhance customer engagement and internal efficiency. This role demands extensive experience in product management and process automation, translating complex customer requirements into actionable solutions. The successful candidate will collaborate cross-functionally to optimize workflows and ensure the delivery of high-quality automated blueprints.

The ideal candidate should possess strong communication skills and a proven ability to drive project delivery in a fast-paced environment, working closely with AI agents and platforms to meet customer needs.