Enterprise Solutions Engineer

Jobtailor; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor in New York is seeking an experienced enterprise SaaS delivery professional to lead from discovery through post-go-live, aligning cross-functional teams and guiding complex engagements. You will design scalable solutions using Tennr’s platform and APIs, and mentor colleagues while helping shape the product roadmap.

The role emphasizes automation, architecture, and healthcare/domain familiarity within a fast-paced environment. Strong communication and ownership are essential.

Qualifications

• 4+ years of experience in enterprise SaaS delivery or solution design.
• Degree in Computer Science, Engineering, or related technical field preferred.
• Strong understanding of APIs, systems integration, and technical architecture.
• Proven ability to lead complex technical engagements with large enterprise customers.
• Excellent ability to communicate technical concepts to executive and technical audiences.
• Experience navigating complex org structures and aligning cross-functional stakeholders.
• Strong problem-solving skills with strategic, scalable solutions.
• Business acumen and domain fluency — healthcare or similar industries.
• Comfortable with ambiguity and fast-paced, unstructured environments.
• Mentoring others and contributing to team best practices.
• High ownership mindset and urgency.
• Familiarity with workflow automation, RPA, or enterprise integration platforms (MuleSoft, Workato).
• Background in consulting, solution architecture, or technical customer success.
• Experience in startup environments or scaling delivery functions.

Responsibilities

• Lead end-to-end enterprise implementations, from discovery to post-go-live
• Align cross-functional teams and manage project delivery, risks, and change
• Conduct operational audits to identify workflow gaps and automation opportunities
• Design scalable, configurable solutions using Tennr’s platform and APIs
• Reimagine processes with automation best practices, not just replicate legacy systems
• Collaborate with Product, Engineering, and Sales to shape solutions and delivery scope
• Maintain documentation, enable knowledge transfer, and improve internal delivery tools
• Support sales strategy, mentor junior team members, and influence product roadmap

Skills

Enterprise SaaS Delivery

Solution Design

API Integration

Technical Architecture

Cross-Functional Leadership

Process Automation

Stakeholder Alignment

Communication

Mentoring

Ownership Mindset

Adaptability

Startup Environments

Healthcare Domain Knowledge

Education

Degree in Computer Science / Engineering or related field

Tools

MuleSoft

Workato

RPA Tools

Enterprise Integration Platforms

Tennr Platform

Job description

• Lead end-to-end enterprise implementations, from discovery to post-go-live


• Align cross-functional teams and manage project delivery, risks, and change


• Conduct operational audits to identify workflow gaps and automation opportunities


• Design scalable, configurable solutions using Tennr’s platform and APIs


• Reimagine processes with automation best practices, not just replicate legacy systems


• Collaborate with Product, Engineering, and Sales to shape solutions and delivery scope


• Maintain documentation, enable knowledge transfer, and improve internal delivery tools


• Support sales strategy, mentor junior team members, and influence product roadmap

Requirements

• 4+ years of experience in enterprise SaaS delivery or solution design


• A degree or minor in Computer Science, Engineering, or a related technical field is strongly preferred


• Strong understanding of APIs, systems integration, and technical architecture


• Proven ability to lead complex technical engagements with large enterprise customers


• Skilled at communicating technical concepts to both executive and technical audiences


• Experience navigating complex org structures and aligning cross-functional stakeholders


• Strong problem-solving skills with a focus on strategic, scalable solutions


• Business acumen and domain fluency — ideally in healthcare or similarly complex industries


• Comfortable with ambiguity and fast-paced, unstructured environments


• Demonstrated ability to mentor others and contribute to team-wide best practices


• High ownership mindset and urgency — proactive, resourceful, and impact-driven


• Familiarity with workflow automation, RPA, or enterprise integration platforms (e.g., MuleSoft, Workato) is nice to have


• Background in consulting, solution architecture, or technical customer success is nice to have


• Experience in startup environments or scaling delivery functions is nice to have

Core Competencies

Demonstrates expertise in leading enterprise SaaS delivery and solution design, with a strong focus on APIs, systems integration, and technical architecture. Proven ability to mentor team members and drive strategic, scalable solutions in complex environments.

Highest-signal resume keywords

• Enterprise SaaS Delivery


• API Integration


• Technical Architecture


• Cross-Functional Team Alignment


• Workflow Automation

ATS Optimization Keywords

Hard Skills

• Enterprise SaaS Delivery


• Solution Design


• API Integration


• Technical Architecture


• Operational Audits


• Process Automation


• Complex Problem-Solving


• Documentation Maintenance


• Knowledge Transfer


• Stakeholder Alignment

Soft Skills

• Communication Skills


• Mentoring


• Ownership Mindset


• Adaptability


• Strategic Thinking

Industry Keywords

• Healthcare


• Consulting


• Solution Architecture


• Technical Customer Success


• Startup Environments

Tools & Technologies

• Tennr Platform


• MuleSoft


• Workato


• RPA Tools


• Enterprise Integration Platforms