Enterprise Resilience Leader – Continuity & Crisis Response

Selby Jennings; Chicago (IL); On-site; USD 140,000 - 190,000; Full time

Job summary

Selby Jennings is seeking a Senior Business Resilience Manager to lead and enhance the enterprise-wide resilience framework. You will work with operations, technology, risk, legal, communications, and executive management to strengthen continuity capabilities and crisis preparedness.

This role focuses on recovery planning, resilience testing, and incident response, ensuring critical services stay operational and stakeholders are protected while meeting regulatory expectations.

Qualifications

• 10+ years in business continuity or operational resilience.
• Experience in financial services or a regulated environment.
• Strong communication and stakeholder management skills.
• Certifications such as CBCP or MBCP preferred.

Responsibilities

• Manage and mature the organization's Business Continuity and Operational Resilience programs.
• Lead business impact analyses, critical process assessments, dependency mapping, and resilience strategy development.
• Coordinate continuity planning efforts across business units and ensure plans remain current, practical, and aligned to business priorities.
• Facilitate crisis response activities during significant operational events and support executive decision-making throughout incidents.
• Partner with technology teams to align business continuity requirements with disaster recovery capabilities and recovery objectives.
• Develop and execute enterprise-wide testing programs, including tabletop exercises, recovery simulations, notification testing, and scenario-based exercises.
• Deliver reporting to senior leadership and governance committees regarding program effectiveness, readiness, emerging risks, and remediation efforts.
• Monitor evolving threats and operational risks that could impact business services, personnel, facilities, vendors, or technology environments.
• Maintain continuity-related training, awareness initiatives, playbooks, procedures, and employee guidance materials.
• Drive post-incident reviews and lessons-learned activities to continuously improve organizational resilience.

Skills

Business continuity management

Operational resilience

Crisis management

Disaster recovery planning

Stakeholder management

Project management

Regulatory/compliance awareness

Education

CBCP / MBCP certification

Job description

Selby Jennings is seeking a Senior Business Resilience Manager to lead and enhance the enterprise-wide resilience framework. You will work with operations, technology, risk, legal, communications, and executive management to strengthen continuity capabilities and crisis preparedness.

This role focuses on recovery planning, resilience testing, and incident response, ensuring critical services stay operational and stakeholders are protected while meeting regulatory expectations.