Enterprise Renewal Strategy Lead

The Wrap

New York (NY)

Hybrid

USD 105,000 - 123,000

Full time

14 days+

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Benefits offered by this job

Equity program
Learning & coaching
Refresh days
Parental leave
MacBook setup budget
Social impact days
Medical insurance

Job summary

Culture Amp is seeking a seasoned Senior Renewal Manager (SRM) to lead renewal efforts for high-value accounts, engaging with senior executives, negotiating multi-year contracts, and shaping renewal strategies. You will oversee an enterprise renewal pipeline and partner with Account Managers to drive retention and revenue growth.

The role is hybrid, based in NYC, requiring in-office presence 1–2 days a week. OTE ranges from $105,000 to $122,500 USD, with equity and comprehensive benefits.

Qualifications

  • Proven experience managing enterprise-level renewals and achieving retention metrics.
  • Advanced negotiation, analytical, and leadership skills.
  • Proficiency in CRM tools like SFDC and Vitally.
  • Ability to influence and communicate effectively with C-level executives.

Responsibilities

  • Advanced Strategic Planning: Develop and execute tailored renewal strategies for high-value accounts, balancing customer needs with business objectives.
  • Pipeline Management: Strategically manage a comprehensive renewal pipeline, ensuring accurate forecasting and addressing bottlenecks using CRM tools like SFDC.
  • Enhanced Customer Engagement: Lead high-level communication with C-level stakeholders, resolving complex concerns and influencing decision-making processes.
  • Complex Renewal Management: Handle multi-year agreements, ensuring accuracy and compliance across CRM systems.
  • Revenue Expansion: Identify strategic growth opportunities and collaborate with AMs for seamless execution.

Skills

Enterprise renewals
Negotiation
Analytical skills
Leadership
C-level communication

Tools

SFDC
Vitally

Job description

Culture Amp is seeking a seasoned Senior Renewal Manager (SRM) to lead renewal efforts for high-value accounts, engaging with senior executives, negotiating multi-year contracts, and shaping renewal strategies. You will oversee an enterprise renewal pipeline and partner with Account Managers to drive retention and revenue growth.

The role is hybrid, based in NYC, requiring in-office presence 1–2 days a week. OTE ranges from $105,000 to $122,500 USD, with equity and comprehensive benefits.

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