Senior Enterprise Renewal Leader — Equity Included

United States Digital Space LLC; Chicago (IL); Hybrid; USD 105,000 - 123,000; Full time

Benefits offered by this job

Equity through Employee Share Option

Learning programs and coaching

Quarterly refresh days

Extended year-end break

Home workspace budget

Parental leave from day one

MacBook

Five annual social impact days

Medical insurance (US/UK)

Job summary

Culture Amp is seeking a seasoned Senior Renewal Manager to lead renewal efforts for complex, high-value accounts. You will engage with senior C-level stakeholders, manage multi-year contracts, and collaborate with Account Managers to drive retention and revenue growth within the enterprise segment.

The role is hybrid with in-office NYC presence 1-2 days weekly; compensation includes OTE plus equity and benefits. Strong negotiation and CRM experience are required.

Qualifications

• Proven experience managing enterprise-level renewals and achieving retention metrics.
• Advanced negotiation, analytical, and leadership skills.
• Proficiency in CRM tools like SFDC and Vitally.
• Ability to influence and communicate effectively with C-level executives.

Responsibilities

• Develop and execute tailored renewal strategies for high-value accounts.
• Manage a comprehensive renewal pipeline with accurate forecasting.
• Lead high-level communication with C-level stakeholders to resolve complex concerns.
• Handle multi-year renewal agreements, ensuring accuracy and compliance in CRM.
• Identify growth opportunities and collaborate with AMs for upsell execution.

Skills

Advanced negotiation

Analytical skills

Leadership

CRM tools (SFDC)

Vitally

C-level communication

Tools

SFDC

Vitally

Job description

Culture Amp is seeking a seasoned Senior Renewal Manager to lead renewal efforts for complex, high-value accounts. You will engage with senior C-level stakeholders, manage multi-year contracts, and collaborate with Account Managers to drive retention and revenue growth within the enterprise segment.

The role is hybrid with in-office NYC presence 1-2 days weekly; compensation includes OTE plus equity and benefits. Strong negotiation and CRM experience are required.