Enterprise Release Program Manager (Digital & ERP)

Caterpillar; United States; On-site; USD 128,000 - 193,000; Full time

Job summary

Caterpillar is undergoing a bold digital transformation to modernize dealer systems with a scalable ERP/CRM built on Microsoft Dynamics 365 and Azure Integration Services. This role focuses on end-to-end release governance, scheduling, and cross-team coordination to ensure smooth deployments globally.

You will partner with Product, Engineering, and dealer-facing teams to align releases with strategy, manage dependencies, and drive continuous improvement using metrics and AI-driven insights.

Qualifications

• Experience leading complex enterprise software releases across multiple products and teams.
• Strong SDLC, Agile delivery, testing, CI/CD automation pipelines, and production deployment practices.
• Ability to manage dependencies, risks, and competing priorities across teams and workstreams.
• Influence without direct authority and communicate release status to stakeholders.

Responsibilities

• Own and maintain the integrated release calendar across roadmaps, scope, milestones, deployments, and cross-team dependencies.
• Drive release governance: standards, planning, readiness reviews, change controls and go/no-go decisions.
• Coordinate release execution across product, engineering, DevOps, integration, data, security, testing, business, vendor and support teams.
• Partner with Product Management to align releases with strategy and policies on customization, versioning, upgrades and transition requirements.
• Lead end-to-end release prep: development, testing, defect tracking, security reviews, deployment and backout plans.
• Identify and mitigate cross-team dependencies and risks, escalating as needed.
• Improve code-freeze, feature flagging, CI/CD and deployment practices with Agile teams.
• Support governance for dealer customizations and integrations to protect product compatibility and release integrity.
• Lead post-release reviews and use metrics and AI to improve governance, quality and efficiency.

Skills

Decision Making and Critical Thinking

Data Gathering and Reporting

Implementation

IT Project Management

IT Standards, Procedures & Policies

Tools

Azure DevOps

Git workflows

Job description

Caterpillar is undergoing a bold digital transformation to modernize dealer systems with a scalable ERP/CRM built on Microsoft Dynamics 365 and Azure Integration Services. This role focuses on end-to-end release governance, scheduling, and cross-team coordination to ensure smooth deployments globally.

You will partner with Product, Engineering, and dealer-facing teams to align releases with strategy, manage dependencies, and drive continuous improvement using metrics and AI-driven insights.