Enterprise Quality Assurance Specialist

California Franchise Tax Board; Sacramento (CA); Hybride; USD 73 000 - 118 000; Plein temps

Résumé du poste

California Franchise Tax Board in Sacramento offers an Enterprise Quality Assurance Specialist role within ETSB to support testing and implementation of the Enterprise Tax System. This position involves applying SDLC principles across testing activities and collaborating with IT partners and business stakeholders to deliver high-quality solutions.

You will develop test plans and scripts, analyze requirements, and document defects from end-to-end testing.

Qualifications

• SDLC, testing strategies, and defect tracking.
• Experience with multiple testing types (System, Functional, UI, Backend, Integration).
• Strong SQL and XML data skills.
• Familiarity with tax systems and enterprise data processes.
• Ability to communicate with technical and non-technical audiences.

Responsabilités

• Develop and execute system test scripts and test cases.
• Analyze requirements to create test scenarios and deliverables.
• Collaborate with IT partners and stakeholders to resolve defects.
• Research complex issues to support informed decisions.
• Manage multiple priorities to meet deadlines.
• Apply software engineering knowledge to testing activities.

Connaissances

SDLC

Testing methodologies

SQL queries

XML data handling

Test planning

Outils

IBM DataStage

SQuirreL SQL

FileZilla

SoapUI

ReadyAPI

Notepad++

Altova XMLSpy

Tricentis Tosca

Microsoft Azure DevOps

Description du poste

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

Job Description And Duties

The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program. http://hrmanual.calhr.ca.gov/Home/ManualItem/1/2113

Are you ready to work in a fast-paced, innovative environment where your technical expertise and testing skills directly contribute to the modernization of FTB’s technology? The Enterprise Tax System Bureau (ETSB) within the Franchise Tax Board (FTB) is seeking an SDLC System Tester to support the testing and implementation of the Enterprise Tax System (ETS). As an SDLC System Tester, you will play a key role in delivering high-quality, reliable, and effective technology solutions. You will work across the System Development Life Cycle (SDLC), applying your analytical and technical skills to develop and execute testing strategies, identify and resolve defects, evaluate system changes, and collaborate with technical and business partners. Your work will help ensure that complex system changes meet business requirements and are successfully delivered to production.

Key Responsibilities Include

• Quality Assurance and Testing: Develop and execute system test scripts and test cases. Identify, document, track, and troubleshoot issues and defects in collaboration with IT partners. Perform quality assurance activities to verify that system changes function as intended and are ready for implementation.
• Test Case Development and Analysis: Analyze business and technical requirements to develop comprehensive test scenarios and test cases. Translate complex requirements and system designs into actionable testing strategies and deliverables.
• Collaboration and Partnership: Work closely with IT partners, management, business stakeholders, developers, analysts, and other SDLC team members to identify and resolve issues and defects. Build effective working relationships that support the successful delivery and implementation of quality system changes.
• Decision-Making, Research, and Analysis: Research and analyze complex technical and business issues. Develop decision-making documents and recommendations to support informed decisions, address critical issues, identify opportunities for improvement, and develop cost-effective solutions.
• Time and Resource Management: Manage multiple assignments, projects, and competing priorities simultaneously. Organize and prioritize work effectively while meeting established deadlines in a dynamic environment where priorities and requirements may change.
• Software Engineering and Technical Expertise: Apply knowledge and experience in software engineering, system development, and information technology to support testing activities and enhance the organization’s technical capabilities.

Additional positions may become available ( eRPA 2627-00125).

You will find additional information about the job in the Duty Statement.

Position Details

Job Code #: JC-537194

Position #(s): 564-231-1402-XXX

Working Title: Enterprise Quality Assurance Specialist

Classification: INFORMATION TECHNOLOGY SPECIALIST I

$6,513.00 - $8,729.00 A

$7,163.00 - $9,599.00 B

$7,864.00 - $10,537.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: Multiple

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

We encourage applications regardless of whether you think you meet 100% of these skills below. Please highlight your knowledge, skills, and experience related to the below desirable qualifications in your application package.

All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to clearly demonstrate how you meet the Minimum Qualifications and Alternate Range Placement for the position on your State Application (STD Form 678). The application should also clearly demonstrate the candidate’s ability to meet the Desirable Qualifications identified in this job advertisement. The Classification Specification is located on this Job Announcement Posting under "Minimum Requirements".

• System Development Life Cycle (SDLC): Proficiency with SDLC tools, methodologies, processes, and practices
• Testing Methodologies: Familiarity with both Waterfall and Agile testing methodologies. Experience with various levels and types of testing, including System, Functional, Front-End/UI, Backend/Data, Integration, End-to-End, and Regression testing
• Experience writing and executing SQL queries to identify and validate specific data conditions.
• Understanding of database schemas, tables, and query languages
• XML and Data Formatting: Ability to analyze, create, and validate XML-formatted data
• Ability to analyze design documentation to identify changes, gaps, and potential testing impacts
• Experience designing and developing test deliverables, including test plans, test cases, and test scripts.
• Experience executing test cases step-by-step, documenting test results, identifying and thoroughly documenting bugs and defects, and managing defect follow-up through resolution
• Experience testing tax systems utilizing technologies such as Java, Pega, Middleware, Mainframe, and SQL Server
• Hands-on experience with testing and supporting tools such as IBM DataStage, SQuirreL SQL, FileZilla, SoapUI, ReadyAPI, Notepad++, Altova XMLSpy, and Tricentis Tosca
• Experience with Microsoft Office applications, including Excel, Word, PowerPoint, Visio, Teams, and SharePoint. Experience with Microsoft Azure DevOps, including TFS and Test Hub
• Familiarity with Franchise Tax Board (FTB) accounting systems, including TI and BETS
• Understanding of Enterprise Data to Revenue (EDR) systems, including Case Management, Business Entity (BE) and Personal Income Tax (PIT) Return Analysis, and the Internal Taxpayer Folder (ITF)
• Experience with system testing of BE and PIT Return Analysis, Power of Attorney (POA), and Correspondence (CORR) functionality
• Ability to work effectively both independently and collaboratively as part of a team
• Ability to manage multiple projects, priorities, assignments, and workloads concurrently while meeting established deadlines
• Ability to work effectively under pressure, adapt to changing priorities, and maintain a positive and professional approach
• Ability to identify problems, analyze information, draw logical conclusions, and develop effective solutions
• Ability to effectively communicate information to both technical and non-technical audiences, verbally and in writing

Contact Information

The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.

Department Website: http://www.ftb.ca.gov

Human Resources Contact:

Classification & Hiring Unit

[phone]

Hiring Unit Contact:

Erik Kelsch / IT Workforce

[phone]

[e-mail]

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.

EEO Contact:

Reasonable Accommodation Unit

[phone]

[e-mail]

California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.

Final Filing Date: 11/13/2026