Enterprise Process & Workforce Analytics Lead

Emergent Holdings, Inc.; United States; Remote; USD 83,000 - 139,000; Full time

Job summary

Emergent Holdings, Inc. seeks a senior analyst to design staffing models, workforce analytics and planning, and to align transformation initiatives with enterprise processes.

This role requires collaboration with stakeholders across Product Owners, HR, IT and leadership to drive measurable improvements. The ideal candidate holds a Bachelor’s degree in insurance, business or a related field, with seven years of experience in operations management, analytics and workflow design.

Qualifications

• Bachelor’s degree in insurance, business or related field is required; certifications in quality management are preferred.
• Seven years of progressive responsibility in operations management, analytics and workflow design.
• Two years in an insurance organization with project leadership experience preferred.

Responsibilities

• Develops and maintains staffing models and work analytics based on workflows and data.
• Creates workflows and data collection tools to support staffing analysis.
• Evaluates organizational structure and staffing for effectiveness.
• Leads cross-department initiatives and governance on enterprise initiatives.
• Represents the unit on projects and committees and fosters enterprise-wide processes.

Skills

Workforce analytics

Staffing models

Stakeholder management

Project leadership

Data analysis

Communication skills

Workflow design

Education

Bachelor’s degree in insurance, business or related field

CPCU designation

ISO 9000-2001 certifications

Certified Quality Auditor

Certified Quality Manager

Six-Sigma certification

Job description

Emergent Holdings, Inc. seeks a senior analyst to design staffing models, workforce analytics and planning, and to align transformation initiatives with enterprise processes.

This role requires collaboration with stakeholders across Product Owners, HR, IT and leadership to drive measurable improvements. The ideal candidate holds a Bachelor’s degree in insurance, business or a related field, with seven years of experience in operations management, analytics and workflow design.