Enterprise Process Strategist

Gateway Recruiting; Houston (TX); On-site; USD 120,000 - 155,000; Full time

Job summary

Gateway Recruiting is seeking an Enterprise Process Strategist to shape how the company operates and grows. This senior role analyzes, designs, and optimizes end-to-end business processes across the enterprise, blending analytical rigor with bold, innovative thinking to drive efficiency, scalability, and customer value.

You will work with department heads, process owners, and frontline teams to map current workflows, identify gaps, and lead cross-functional initiatives.

Qualifications

• Bachelor’s or Master’s degree in Business, Operations, or related field.
• Lean Six Sigma Black Belt certification required.
• 5+ years of experience in process improvement, business process management, or operational strategy.
• Proven success leading large-scale, cross-functional initiatives without direct authority.
• Strong proficiency in process mapping, data analysis, and performance measurement tools.
• Demonstrated ability to synthesize complex information and present to both operational and executive audiences.
• Experience in residential construction or home services is helpful but not required.

Responsibilities

• Work closely with department heads, process owners, and frontline team members to understand how work is executed and where innovation can make the biggest impact.
• Map and document all core business processes across departments to establish a comprehensive understanding of current-state operations.
• Identify inefficiencies, redundancies, and gaps, and recommend redesigns that deliver measurable performance improvements.
• Lead cross-functional initiatives to implement improvements and foster a culture of continuous innovation and accountability.
• Serve as an internal consultant and subject matter expert for Lean Six Sigma and process excellence methodologies.
• Partner with technology, data, and operations teams to explore automation and digital solutions that enable process transformation.
• Engage regularly with department leaders, process owners, and frontline team members to understand current workflows and pain points.
• Conduct process analyses using data, observation, and interviews to identify inefficiencies and improvement opportunities.
• Develop clear documentation, process maps, and visual models to communicate findings and recommendations.
• Prepare and deliver concise executive summaries and presentations that translate operational insights into strategic actions.
• Coordinate cross-functional project activities, monitor progress, and ensure timely completion of deliverables.
• Partner with technology, data, and operations teams to evaluate tools and systems that support automation and efficiency.
• Maintain visibility into active initiatives, track performance metrics, and provide regular updates to leadership.

Education

Bachelor’s or Master’s degree in Business, Operations, or a related field

Job description

Job Description:

The Enterprise Process Strategist plays a pivotal role in shaping how the company operates and grows. This senior-level position is responsible for analyzing, designing, and optimizing end-of-end business processes across the enterprise. The ideal candidate will combine deep analytical expertise with a bold, innovative mindset; reimagining how work gets done to drive efficiency, scalability, and customer value.

Job Responsibilities:

• Work closely with department heads, process owners, and frontline team members to deeply understand how work is executed and where innovation can make the biggest impact.


• Map and document all core business processes across departments to establish a comprehensive understanding of current-state operations.


• Identify inefficiencies, redundancies, and gaps, and recommend redesigns that deliver measurable performance improvements.


• Lead cross-functional initiatives to implement improvements and foster a culture of continuous innovation and accountability.


• Serve as an internal consultant and subject matter expert for Lean Six Sigma and process excellence methodologies.


• Partner with technology, data, and operations teams to explore automation and digital solutions that enable process transformation.


• Engage regularly with department leaders, process owners, and frontline team members to understand current workflows and pain points.


• Conduct process analyses using data, observation, and interviews to identify inefficiencies and improvement opportunities.


• Develop clear documentation, process maps, and visual models to communicate findings and recommendations.


• Prepare and deliver concise executive summaries and presentations that translate operational insights into strategic actions.


• Coordinate cross-functional project activities, monitor progress, and ensure timely completion of deliverables.


• Partner with technology, data, and operations teams to evaluate tools and systems that support automation and efficiency.


• Maintain visibility into active initiatives, track performance metrics, and provide regular updates to leadership.

Qualifications:

• Bachelor’s or Master’s degree in Business, Operations, or a related field is highly preferred.


• Lean Six Sigma Black Belt certification required.


• 5+ years of experience in process improvement, business process management, or operational strategy.


• Proven success leading large-scale, cross-functional initiatives without direct authority.


• Strong proficiency in process mapping, data analysis, and performance measurement tools.


• Demonstrated ability to synthesize complex information and present it to both operational and executive audiences.


• Experience in residential construction or home services is helpful but not required.