Enterprise Platform SRE - Onsite Plano

ExemplarITS; Plano (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

ExemplarITS in Plano, TX is seeking a Platform Support Engineer to ensure the reliability, performance, and scalability of our core Enterprise Service Platform. You will monitor distributed architectures, troubleshoot high-throughput data pipelines, and resolve critical infrastructure issues to keep 24/7 services running smoothly.

The role covers Java microservices, Kafka clusters, MongoDB, and AWS cloud, with Docker/Kubernetes, Jenkins, Terraform, and CI/CD.

Qualifications

• 3+ years in production support, SRE, or DevOps for enterprise platforms.
• Strong Java debugging, including thread/heap dumps and memory issues.
• Experience with Kafka, MongoDB, and AWS core services.

Responsibilities

• Monitor and troubleshoot Level 2/3 incidents for Java/Spring Boot microservices.
• Manage high-throughput Kafka clusters and optimize for lower lag.
• Diagnose MongoDB performance issues and replication delays.
• Participate in 24/7 on-call rotations and contribute to runbooks and RCA reports.

Skills

Java

Spring Boot

REST APIs

Kafka

MongoDB

AWS

Docker

Kubernetes

Jenkins

Terraform

CloudFormation

Python

Bash

Monitoring

Tools

Datadog

Dynatrace

New Relic

CloudWatch

X-Ray

Job description

ExemplarITS in Plano, TX is seeking a Platform Support Engineer to ensure the reliability, performance, and scalability of our core Enterprise Service Platform. You will monitor distributed architectures, troubleshoot high-throughput data pipelines, and resolve critical infrastructure issues to keep 24/7 services running smoothly.

The role covers Java microservices, Kafka clusters, MongoDB, and AWS cloud, with Docker/Kubernetes, Jenkins, Terraform, and CI/CD.