Enterprise Persistent Chat Platform Engineer

BC Forward; Charlotte (NC); On-site; USD 90,000 - 103,000; Full time

Job summary

BCforward in Charlotte, NC seeks a Persistent Chat Engineer to join our enterprise messaging team on a 12-month contract. You will engineer Linux-based persistent chat solutions (Mattermost/Rocket.Chat), deploy in secured environments, and collaborate with Security, Operations, and Vendors to deliver reliable messaging at scale.

Responsibilities include backlog management in Jira, creating low-level designs, implementing deployments, and producing documentation and training to enable smooth

Qualifications

• Experience with enterprise chat platforms in financial environments.
• Hands-on Linux experience with persistent chat apps.
• Proficiency with Jira and Agile tooling.
• Strong documentation and problem-solving skills.
• Experience with Symphony, Teams, or Slack.
• Experience deploying apps to mobility frameworks including MAM/MDM.

Responsibilities

• Coordinate with Security, Operations, Product, Engineering, Architecture, and Vendors to manage product lifecycle, fixes, features, and enhancements.
• Manage product workbooks and backlogs through Jira.
• Develop low-level designs that meet bank requirements and security demands.
• Deploy and validate lower environments for persistent chat solutions.
• Create documentation and deliver training to support operational transition of new services.
• Perform advanced product testing and validation.
• Own the accuracy and completeness of all technical documentation.
• Review requirements for technical feasibility and represent deployment needs for new services.
• Participate in regular backlog grooming and feature release planning.
• Ensure non-strategic social and chat products are decommissioned from the enterprise.

Skills

Enterprise engineering

Persistent chat apps

Jira/Agile

Cloud messaging platforms

Mobility deployment

Tools

Mattermost

Rocket.Chat

Linux

Jira

Symphony

Microsoft Teams

Slack

Job description

BCforward in Charlotte, NC seeks a Persistent Chat Engineer to join our enterprise messaging team on a 12-month contract. You will engineer Linux-based persistent chat solutions (Mattermost/Rocket.Chat), deploy in secured environments, and collaborate with Security, Operations, and Vendors to deliver reliable messaging at scale.

Responsibilities include backlog management in Jira, creating low-level designs, implementing deployments, and producing documentation and training to enable smooth