Enterprise Operations Regional Facilities Program Manager (Engineer) Professional Austin, US

Avature; Austin (TX); On-site; USD 98,000 - 168,000; Full time

Job summary

An established industry player is seeking a Facility Manager to oversee service delivery and ensure compliance with contracts and SLAs. This role involves managing budgets, supporting technical teams, and developing contingency plans for critical infrastructure. The ideal candidate will possess a strong background in Facility Management and Engineering, with excellent communication and teamwork skills. Join a dynamic team dedicated to innovation and excellence, where your contributions will drive significant impact in a fast-paced environment.

Benefits

Healthcare

Retirement Plans

Paid Time Off

Training Programs

Inclusive Employee Resource Groups

Qualifications

• Experience in Facility Management and demonstrated skills.
• Degree in Mechanical or Electrical Engineering required.

Responsibilities

• Oversee FM Supplier's service delivery and contract compliance.
• Manage budget and ensure continuous operations of critical infrastructure.

Skills

Facility Management

Mechanical Engineering

Electrical Engineering

Financial Analysis

Strategic Analysis

Environmental Regulation Awareness

Communication Skills

Teamwork

Education

Bachelor's Degree

Job description

At IBM, work is more than a job - it's a calling: To build, to design, to code, to consult, to think along with clients, and to sell. To make markets, to invent, and to collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.

Your role and responsibilities

1. Provide oversight of the FM Supplier and their service delivery team to ensure ongoing delivery consistency with the terms of their contract scope of work and service level agreement.
2. Monitor and evaluate the FM Supplier's knowledge of systems and services.
3. Administer the contract scope, SLAs, and KPIs with the service provider across the portfolio.
4. Manage within the allocated budget.
5. Technically support the mechanic/electric teams.
6. Provide recommendations to optimize systems operation.
7. Work with your manager to prioritize spend itemization and priorities.
8. Facilitate the development, prioritization, and execution of a multi-year expense and capital investment plan for the portfolio.
9. Maintain regulatory and legislative compliance and ensure that the facility management teams deliver services within all company and real estate policies, processes, and contract terms.
10. Ensure continuous operations of all critical infrastructure and develop contingency plans, including emergency response and disaster recovery plans.
11. Coordinate with Finance, Procurement, and Contracts COE for purchase orders, invoice approvals, and change orders for all investment requirements.
12. Manage vendors to ensure the successful delivery of amenity programs and food services.
13. Review and implement recommendations from loss prevention insurance partners.
14. Manage utility bill payments with relevant documentation, adhering to client requirements and procedures.

Required education

Bachelor's Degree

Required technical and professional expertise

1. Facility Management experience and demonstrated skills.
2. Degree in Mechanical or Electrical Engineering.
3. Financial Analysis and Controls.
4. Strategic analysis and planning for major building upgrades, relocations, and rearrangements.
5. Environmental, Health, and Safety regulation awareness.
6. Technical leadership in managing engineering consultants, project managers, trades, and service providers.
7. Strong influence and communication skills, with a focus on fact-based analysis.
8. Teamwork skills and capabilities.

Preferred technical and professional experience

1. Skills to diagnose issues, recommend, and lead solution deployment.
2. Ability to recognize process shortfalls and improve efficiencies by engaging stakeholders.

About Business Unit

The IBM Finance organization drives enterprise performance and transformation, managing financial strategy, new business models, and risk mitigation. Join us if you have a passion for creating business value in accounting, financial planning, pricing, controls, tax, treasury, and business development.

Your Life @ IBM

In a world of constant technological change, IBMers are dedicated to client success, innovation, trust, and personal responsibility. We foster an environment for learning, growth, and collaboration, encouraging courage, feedback, and a team-focused approach to deliver exceptional outcomes.

About IBM

IBM’s greatest invention is the IBMer. We leverage intelligence, reason, and science to improve society and business, bringing our hybrid cloud and AI strategies to life worldwide. Since 1911, we have been a leader in innovation, including AI, quantum computing, and blockchain. Join us in our journey to responsible technology innovation and positive impact.

Other Relevant Job Details

IBM offers comprehensive benefits, including healthcare, retirement plans, paid time off, training, and inclusive employee resource groups. We consider qualified applicants with criminal histories and are committed to equal opportunity employment.

This position was posted on 02-May-2025, in Austin, Texas, and is an onsite, regular employment role with a salary range of $98,000 to $168,000 per year. Some travel may be required. Note: IBM will not sponsor visas for this role.