Enterprise Operations Lead: CRM & Launch Programs

Socket.dev; New York (NY); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Equity

Annual bonus

Health insurance

401k with match

Commuter FSA

Unlimited PTO

Bilt Points

Team events

Job summary

Bilt is seeking an Enterprise Operations Manager to be the operational backbone of our B2B marketing programs in the United States. You will keep CRM clean, automate partner communications, run launch operations, and manage advisory board logistics and gifting programs.

Ideal candidates are exceptionally organized, enjoy building systems, and can coordinate across enterprise sales, account managers, and marketing. Travel up to 50% is expected as we scale our partner initiatives.

Qualifications

• 2+ years in marketing operations, revenue operations, or similar
• Proficiency with CRM data hygiene and reporting (HubSpot/Salesforce)
• Experience building launch plans and multi-stakeholder projects
• Exceptional organization and attention to detail
• Willingness to travel up to 50% for launches/events
• Strong written partner-facing messaging

Responsibilities

• Build and maintain automated partner communication sequences from onboarding to ongoing touchpoints
• Own CRM hygiene including partner tags, relationship maps, contact-count flags, and health score sync
• Run end-to-end launch operations from checklist to post-launch CSAT
• Coordinate advisory board logistics, materials prep, and recaps
• Manage partner gifting and swag program including budget bands and fulfillment
• Evaluate, stand up, and configure marketing and CRM platforms powering workflows
• Build audience lists and launch plans used by enterprise sales and marketing
• Identify manual processes and convert into repeatable automated workflows
• Travel to partner launches and events to support on-the-ground execution
• Handle logistical/operational tasks for a fast-growing partner business

Skills

Marketing ops

CRM proficiency

Project management

Attention to detail

Travel readiness

Written communication

Tools

HubSpot

Salesforce

Asana

Notion

Airtable

Job description

Bilt is seeking an Enterprise Operations Manager to be the operational backbone of our B2B marketing programs in the United States. You will keep CRM clean, automate partner communications, run launch operations, and manage advisory board logistics and gifting programs.

Ideal candidates are exceptionally organized, enjoy building systems, and can coordinate across enterprise sales, account managers, and marketing. Travel up to 50% is expected as we scale our partner initiatives.