Enterprise Network Lead & Incident Commander

IDEX; Northbrook (IL); On-site; USD 100,000 - 150,000; Full time

Job summary

IDEX is seeking a Network Lead to provide technical leadership, oversee network operations, and drive strategic direction with MSPs and internal teams. You will own the network portfolio, lead complex incidents, and shape architecture for scalable, secure services.

You’ll collaborate across IT, business units, and vendors to align roadmaps with business goals, manage high-severity events, and mentor engineers in enterprise networking best practices.

Qualifications

• 5+ Cisco platform experience.
• 5+ years with Palo Alto.
• Cloud networking experience with Azure and/or AWS.
• Strong MS 365/AD/Entra ID skills.

Responsibilities

• Lead administration and continuous improvement of the Network and Operations Service Portfolio.
• Serve as the Network SME for the enterprise, guiding standards and incident response.
• Partner with MSPs and vendors for service delivery and escalations.
• Define roadmaps and oversee large network initiatives.

Skills

Network engineering

Incident leadership

Vendor management

ITIL practices

Azure/AWS

Education

ITIL Foundation (preferred)

Tools

Cisco devices

Palo Alto Firewalls

Meraki

Azure

AWS

Job description

IDEX is seeking a Network Lead to provide technical leadership, oversee network operations, and drive strategic direction with MSPs and internal teams. You will own the network portfolio, lead complex incidents, and shape architecture for scalable, secure services.

You’ll collaborate across IT, business units, and vendors to align roadmaps with business goals, manage high-severity events, and mentor engineers in enterprise networking best practices.