Enterprise Mobility & Wireless Services Coordinator

Dallas Independent School District; Dallas (TX); On-site; USD 85,000 - 110,000; Full time

Job summary

Dallas Independent School District seeks a Coordinator for Wireless Cellular & Mobility Services to administer the district’s mobility program across devices and services. You will coordinate provisioning, activation, and lifecycle management while ensuring compliance with standards.

The role requires SME level knowledge of LTE/5G, SIM/eSIM provisioning, and governance, plus experience with telecom expense management and budgeting in a public sector setting.

Qualifications

• Candidate has a Bachelor’s degree and 5+ years in enterprise cellular/telecom.
• Experience with mobility platforms and billing reconciliation is preferred.
• Public sector or K-12 experience is a plus.

Responsibilities

• Administer the district’s enterprise cellular and mobility services program, including wireless voice, data, hotspots, tablets, and other connectivity solutions.
• Coordinate ordering, provisioning, activation, suspension, deployment, and ongoing administration of cellular devices and wireless services.
• Serve as the district’s SME for enterprise mobility services including LTE/5G, SIM/eSIM provisioning, and emerging mobility solutions.
• Develop, implement, and maintain governance standards, procedures, documentation, and best practices for mobility services.
• Ensure compliance with cybersecurity standards, mobility policies, audits, and reporting requirements.
• Review carrier invoices, budgets, procurement, contract administration, and cost-saving initiatives.
• Maintain accountability for devices, SIM/eSIM assets, hotspots, and related wireless tech through asset management.
• Coordinate device lifecycle activities including deployments, upgrades, repairs, disposals, and emergency connectivity needs.
• Serve as liaison with carriers and service providers; analyze issues, monitor utilization, and prepare reports for decisions.
• Perform all other duties as assigned.

Skills

Analytical

Organizational skills

Troubleshooting

Customer service

Vendor management

Project management

Education

Bachelor’s degree in Information Technology, Business Administration, Telecommunications, or a related field

Five (5) years of experience supporting enterprise cellular services, telecommunications, wireless technologies

Job description

Dallas Independent School District seeks a Coordinator for Wireless Cellular & Mobility Services to administer the district’s mobility program across devices and services. You will coordinate provisioning, activation, and lifecycle management while ensuring compliance with standards.

The role requires SME level knowledge of LTE/5G, SIM/eSIM provisioning, and governance, plus experience with telecom expense management and budgeting in a public sector setting.