Enterprise Messaging Lead (Hybrid)

Greenberg Traurig, LLP; Charlotte (NC); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Greenberg Traurig, LLP seeks an Enterprise Messaging Manager to lead administration, security, and operations of the firm’s messaging environment. The role spans across offices in a hybrid setup and reports to the Director of Enterprise Messaging.

Responsibilities include overseeing email systems, protection against threats, and related compliance. The position requires strong communication, collaboration across teams, and hands-on technical leadership.

Qualifications

• Excellent communication skills (oral and written) and professional demeanor.
• Ability to explain highly technical information to non-technical audiences.
• Ability to multi-task in a fast-paced, deadline-driven environment.
• Build productive relationships with attorneys, peers, and other departments.
• Proven analytical, evaluative, and problem-solving skills.
• Discretion when handling confidential information.

Responsibilities

• Develops and migrates enterprise messaging plans, including policy changes and platform upgrades.
• Maintains procedures and documentation for messaging platforms, security controls, and incident response.
• Designs and maintains messaging systems including email, archiving, spam filtering, and gateways.
• Implements email security controls (SPF, DKIM, DMARC) and content filtering.
• Manages access controls, monitoring, configuration standards, and operational controls.
• Supports disaster recovery and business continuity for messaging services.

Skills

Interpersonal communication

Attention to detail

Client service

Cross-team collaboration

Adaptability

Analytical/problem solving

Documentation

Discretion with confidential info

Education

Bachelor’s Degree or equivalent experience

Microsoft Exchange certifications preferred

Proofpoint certifications preferred

Tools

Microsoft Exchange

Active Directory

LDAP

Proofpoint Security

Job description

Greenberg Traurig, LLP seeks an Enterprise Messaging Manager to lead administration, security, and operations of the firm’s messaging environment. The role spans across offices in a hybrid setup and reports to the Director of Enterprise Messaging.

Responsibilities include overseeing email systems, protection against threats, and related compliance. The position requires strong communication, collaboration across teams, and hands-on technical leadership.