Enterprise Key Account Manager — Major Projects & Relationships

suddath; Jacksonville (TX); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

401(k) plan with company matching

Weekly pay (hourly) & Biweekly pay (sfi

Paid Time Off (PTO)

Tuition reimbursement

Job summary

Perdue Office Interiors, a Suddath company, is seeking a seasoned Key Account Manager to lead major customer accounts, including Steelcase global accounts. This highly visible role focuses on managing key relationships, driving project execution, and delivering outstanding customer experiences from initial request through final closeout.

You will coordinate between customer stakeholders and Perdue's internal design, project management, procurement, installation, and customer experience teams.

Qualifications

• 5-10+ years of experience in commercial interiors, workplace solutions, contract furniture, facilities management, project management, architecture, design, construction, or a related industry.
• Experience with Steelcase, Steelcase global accounts, Steelcase dealer environments, and/or contract furniture is strongly preferred.
• Experience supporting large enterprise customers, major accounts, and multi-location account portfolios is highly desirable.

Responsibilities

• Lead major account relationships with customer stakeholders across facilities, workplace, procurement, real estate, and operations.
• Coordinate design, project management, procurement, installation, and customer experience teams to ensure project success.
• Monitor schedules, budgets, specifications, lead times, and installation milestones for enterprise accounts.
• Proactively identify and resolve risks before they impact the customer.
• Lead project closeout activities, including punch list resolution and final customer communication.
• Prepare account reports and performance reviews; maintain accurate records and documentation.

Skills

Organization

Project coordination

Customer service

Cross-functional teamwork

Communication

Problem solving

MS Office

Tools

Microsoft Office

Job description

Perdue Office Interiors, a Suddath company, is seeking a seasoned Key Account Manager to lead major customer accounts, including Steelcase global accounts. This highly visible role focuses on managing key relationships, driving project execution, and delivering outstanding customer experiences from initial request through final closeout.

You will coordinate between customer stakeholders and Perdue's internal design, project management, procurement, installation, and customer experience teams.