Enterprise Jamf Engineer

ERT, Inc.; Arlington (VA); On-site; USD 80,000 - 120,000; Full time

Job summary

ERT, Inc. is seeking an Enterprise Jamf Engineer in Arlington, VA. This role involves managing Jamf Pro for macOS devices, ensuring effective deployment, configuration, and support for approximately 150 users. The engineer will focus on security compliance, automation, and user support while collaborating with the MDM team. The ideal candidate will have over 3 years of experience with Jamf Pro, excellent communication skills, and a Bachelor's degree in a related field. Clearance eligibility is also necessary.

Qualifications

• 3+ years of experience managing macOS devices in an enterprise using Jamf Pro.
• Proven track record of supporting MDM solutions for 100-200 users.
• Expertise in Smart Groups, Policies, and PreStage Enrollments.

Responsibilities

• Design, implement, and maintain Jamf Pro for macOS devices.
• Administer and troubleshoot macOS devices for compliance.
• Provide Tier 2/3 support for macOS-related issues.
• Enforce security policies and manage device encryption.
• Develop scripts to automate workflows within Jamf Pro.

Skills

Jamf Pro administration

macOS system administration

Strong problem-solving skills

Excellent communication skills

Scripting (Bash, Python)

Education

Bachelor's degree in Computer Science or related field

Tools

Jamf Pro

Apple devices

Microsoft Intune

Job description

Enterprise Jamf Engineer

Id: 2026-9510

Type: Full Time W/Benefits Ret Match

Location: US-VA-Arlington

Security Clearance: DHS Suitability

Overview / Job Responsibilities

We are seeking a skilled Jamf Engineer to join our Mobile Device Management (MDM) team. The Jamf Engineer will be responsible for the deployment, configuration, and ongoing support of a Jamf Pro-based macOS management solution for approximately 150 users. This role will focus on ensuring a secure, efficient, and user-friendly experience for macOS devices while collaborating with the MDM team to align with organizational IT policies and objectives.

Key Responsibilities

• Deployment and Configuration: Design, implement, and maintain Jamf Pro for managing macOS devices, including device enrollment, configuration profiles, policies, and application deployment.
• Device Management: Administer and troubleshoot macOS devices to ensure compliance with security standards, software updates, and organizational requirements.
• User Support: Provide Tier 2/3 support for macOS-related issues, working closely with end-users and the IT support team to resolve problems efficiently.
• Security and Compliance: Enforce security policies, manage encryption, and ensure devices meet organizational and industry compliance standards (e.g., CIS benchmarks, HIPAA, or GDPR, as applicable).
• Automation and Scripting: Develop and maintain scripts (e.g., Bash, Python) to automate workflows, reporting, and device management tasks within Jamf Pro.
• Patch Management: Oversee the deployment of macOS updates, third-party application patches, and firmware updates to ensure devices remain current and secure.
• Inventory and Reporting: Maintain accurate device inventory and generate reports on device status, compliance, and usage metrics using Jamf Pro tools.
• Collaboration: Work with cross-functional IT teams to integrate Jamf Pro with other systems (e.g., Entra ID, SSO, or endpoint security tools) and support broader MDM strategies.
• Documentation and Training: Create and maintain documentation for configurations, processes, and troubleshooting guides. Provide training to IT staff and end-users as needed.
• Continuous Improvement: Stay updated on Jamf Pro features, macOS updates, and industry best practices to recommend and implement enhancements to the MDM environment.

Minimum Qualifications

Experience

• 3+ years of experience managing macOS devices in an enterprise environment using Jamf Pro.
• Proven track record of deploying and supporting MDM solutions for small to medium-sized user groups (100-200 users).

Technical Skills

• Expertise in Jamf Pro administration (e.g., Smart Groups, Policies, PreStage Enrollments, Self Service).
• Strong knowledge of macOS system administration, including file systems, permissions, and networking.
• Familiarity with integrating Jamf Pro with identity providers (e.g., Okta, Azure AD) and security tools.
• Understanding of Apple's Device Enrollment Program (DEP) and Volume Purchase Program (VPP).

Soft Skills

• Excellent problem-solving and troubleshooting skills.
• Strong communication skills to interact with technical and non-technical stakeholders.
• Ability to work independently and collaboratively in a team environment.

Education

• Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Clearance

• Must be eligible to obtain a Department of Homeland Security EOD clearance (Requirements 1. US Citizenship, 2. Favorable Background Investigation)

Desired Qualifications

Preferred Certifications

• Jamf Certified Associate or Jamf Certified Admin.
• Apple Certified Support Professional (ACSP) or equivalent.

Preferred Qualifications

• Experience with managing iOS/iPadOS devices in Jamf Pro.
• Knowledge of endpoint security tools (e.g., CrowdStrike).
• Microsoft Intune for mobile device management.
• Proficiency in scripting (Bash, Python, or similar) for automation and customization.

Clearance Preference

• DHS EOD - 1st priority
• Any DHS badge + DoD Top Secret or Secret - 2nd choice
• DoD Secret or Top Secret + willingness to get EOD clearance - 3rd choice (it can take 45 days to obtain EOD clearance - work can only begin once the clearance is fully adjudicated)

EEO Statement

Entarian is an Equal Opportunity and Affemative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.