Enterprise IT Support & Development Engineer

Red Robin; Englewood (CO); On-site; USD 116,000 - 160,000; Full time

Job summary

Red Robin is seeking an IT Support and Development Engineer—Corporate Systems Support to troubleshoot, document, and maintain cloud and enterprise financial software such as Oracle Fusion, Blackline, and Anaplan.

You will collaborate with IT teams and business stakeholders to optimize processes, create custom reports, manage user access, and implement updates across platforms, including new integrations and SOX-related activities.

Qualifications

• Experience configuring and supporting cloud enterprise applications.
• Ability to document processes and provide knowledge transfer.
• Strong data analysis and reporting capabilities.

Responsibilities

• Configure, support, troubleshoot, and maintain cloud enterprise software applications.
• Act as escalated end-user support and drive issue resolution.
• Coordinate with stakeholders on data quality, reporting, and process improvements.

Skills

Cloud software

Troubleshooting

Documentation

Stakeholder communication

Tools

Oracle Fusion

Blackline

Anaplan

Job description

Red Robin is seeking an IT Support and Development Engineer—Corporate Systems Support to troubleshoot, document, and maintain cloud and enterprise financial software such as Oracle Fusion, Blackline, and Anaplan.

You will collaborate with IT teams and business stakeholders to optimize processes, create custom reports, manage user access, and implement updates across platforms, including new integrations and SOX-related activities.