Solutions Architect, Enterprise IT

Voxel; Chicago (IL); On-site; USD 150,000 - 180,000; Full time

Job summary

Voxel is seeking a Solutions Architect, Enterprise IT, to be the technical expert on our largest enterprise deals. You will partner with sales and account teams to design how Voxel's edge AI platform fits into customers' environments, from network access to security and compliance.

You will lead technical discussions, translate complex requirements into practical solutions, and collaborate with Product and Engineering to ensure scalable integration across customer environments.

Qualifications

• 6–8 years of experience in solutions architecture or enterprise IT roles.
• Deep expertise in corporate IT networking (TCP/IP, routing, firewalls, VPNs, Linux, edge/IoT).
• Experience leading technical discussions with senior stakeholders across IT, security, and infrastructure.
• Proven ability to gather requirements from enterprise customers and translate them into clear technical requirements for Engineering.
• Strong track record of creating customer-facing technical documentation, solution designs, and architecture diagrams.
• Familiarity with enterprise security requirements and processes such as security reviews and compliance (SOC 2, ISO 27001).

Responsibilities

• Lead technical discovery with enterprise IT, security, and infrastructure teams to understand environments and constraints.
• Design tailored solutions meeting customer requirements, including network access, device management, and security.
• Partner with Sales and Customer Success on large deals to resolve technical blockers.
• Own Voxel's security/compliance with customer requirements and lead security reviews and architecture approvals.
• Create clear customer-facing solution documents and diagrams translating complex requirements into actionable decisions.
• Coordinate with Deployment to ensure successful implementation of solutions.
• Serve as senior escalation point for complex IT, network, and security challenges during sales and deployment.
• Voice of enterprise customers to Product and Engineering to shape the roadmap.
• Build reusable reference architectures and patterns to accelerate future enterprise work.

Skills

Solutions architecture

Enterprise IT networking

Stakeholder communication

Requirements gathering

Technical documentation

Security/compliance awareness

Job description

Who We Are

Industrial labor powers our world and protecting the people who do that work is both a moral imperative and a business advantage. At Voxel, we're transforming workplace safety and operational efficiency through AI-driven computer vision technology that helps organizations see unseen risks before incidents occur.

Who We Are

Industrial labor powers our world and protecting the people who do that work is both a moral imperative and a business advantage. At Voxel, we're transforming workplace safety and operational efficiency through AI-driven computer vision technology that helps organizations see unseen risks before incidents occur.

Voxel's platform enables Fortune 500 safety and operations leaders to uncover root causes, drive proactive risk reduction, and make smarter, data-driven decisions. Our Solutions Engineering team ensures customers successfully adopt, deploy, and scale Voxel across complex enterprise environments.

The Role

As a Solutions Architect, Enterprise IT at Voxel, you'll be the technical expert on our largest enterprise deals. Partnering with our sales and account teams, you'll work directly with customers' corporate IT, security, and infrastructure teams to design how Voxel's edge AI platform fits into their environments, from network access and device management to security and compliance requirements.

You'll lead technical discussions with prospective and existing customers, turn complex requirements into clear, workable solutions, and act as the bridge between customers and Voxel's Product and Engineering teams to ensure our platform integrates seamlessly at scale.

This role is built for a seasoned enterprise IT expert who is just as comfortable whiteboarding a solution with a customer's IT team as they are aligning internal stakeholders around it.

What You'll Do

• Lead technical discovery with enterprise IT, security, and infrastructure teams to understand their environments, requirements, and constraints.
• Design tailored solutions that meet each customer's technical requirements, including network access and bandwidth, device management, and security.
• Partner with Sales and Customer Success teams on large enterprise deals to resolve technical blockers.
• Own Voxel's compliance with customer security requirements, leading security reviews, IT questionnaires, and architecture approvals as the technical point of contact.
• Create clear, customer-facing solution documents and architecture diagrams that translate complex technical requirements into decisions customers can act on.
• Work closely with our Deployment team to ensure agreed-upon solutions are implemented successfully.
• Serve as the senior escalation point for complex enterprise IT, network, and security challenges throughout the sales process and deployment.
• Act as the voice of enterprise customers to Product and Engineering, translating customer needs into technical requirements that shape the product roadmap.
• Build reusable reference architectures and solution patterns that make it faster to say yes to future enterprise requirements.

Required Qualifications

What We're Looking For

• 6–8 years of experience in solutions architecture, sales engineering, or enterprise IT/network engineering roles.
• Deep expertise in corporate IT networking and systems (TCP/IP, routing, firewalls, VPNs, Linux internals, edge/IoT architectures)
• Experience leading technical discussions with senior technical stakeholders across enterprise IT, security, and infrastructure teams.
• Proven ability to gather requirements from enterprise customers and translate them into clear technical requirements for Engineering.
• Strong track record of creating customer-facing technical documentation, solution designs, and architecture diagrams.
• Familiarity with enterprise security requirements and processes, such as security reviews, IT questionnaires, and compliance frameworks like SOC 2 or ISO 27001.

Nice to Have

• Hands-on experience with 802.1X, certificate management/PKI, or enterprise device management.
• Background working with large multi-site environments such as warehouses, distribution centers, or retail.
• Relevant certifications such as CCNP, CISSP, or equivalent.

Compensation Range: $150K - $180K