Enterprise IT Services Analyst II – Drive Enterprise Solutions

San Manuel Band of Mission Indians

Highland (CA)

On-site

USD 90,000 - 120,000

Full time

14 days+

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Job summary

San Manuel Band of Mission Indians is seeking an Enterprise Business Services Analyst II to provide operational, product and technology support for enterprise departments, systems, and applications. The role focuses on maximizing efficiency through technology and cross-team collaboration.

The ideal candidate has a bachelor’s degree in CS or related field and at least five years of IT experience with enterprise systems, including ServiceNow, ERP, and Microsoft 365, with strong communication and

Qualifications

Bachelor’s degree in Computer Science, Business Administration or related field.
Minimum of five (5) years’ IT experience with enterprise-level systems and services.
Experience with enterprise-wide systems and strong customer-focused delivery.

Responsibilities

Leads and directs projects for assigned departments with enterprise sponsorship.
Maintains service level agreements with enterprise and vendors.
Monitors system enhancements and how they apply to the enterprise.
Fosters collaboration within IT to deliver services as a united team.
Implements policy and process improvements and coordinates deployments.