Senior Enterprise IT Services Analyst

San Manuel; Highland (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

San Manuel is seeking an Enterprise Business Services Analyst II in Highland, CA to optimize operations by applying technology across enterprise departments. You will partner with sponsors to lead initiatives, manage system health, and curate improvements to processes and products.

Qualifications include a bachelor’s degree and at least five years in IT focusing on enterprise systems, with strong problem solving, communication, and project management skills.

Qualifications

• Bachelor’s degree in Computer Science, Business Administration or related field required.
• Minimum of five (5) years’ experience in Information Technology focusing on enterprise-level systems and services.
• Related experience may be considered in lieu of minimum educational requirements.

Responsibilities

• Leads and directs projects for assigned departments, often needing significant resources and enterprise sponsorship.
• Maintains agreed service level agreements with the enterprise and vendors.
• Maintains knowledge of system capabilities and their application to enterprise needs.
• Monitors system enhancements and new products and their relevance to the enterprise.
• Fosters collaborative relationships within IT to deliver services as a unified team.
• Recommends changes to products and processes to improve business delivery.
• Manages system software revisions, patching and overall health.

Skills

Problem solving

Interpersonal communication

Project management

Attention to detail

Written and verbal communication

Education

Bachelor's degree in Computer Science, Business Administration or related field

Tools

ServiceNow

ERP

Microsoft 365

Financial systems

Supply chain systems

Job description

San Manuel is seeking an Enterprise Business Services Analyst II in Highland, CA to optimize operations by applying technology across enterprise departments. You will partner with sponsors to lead initiatives, manage system health, and curate improvements to processes and products.

Qualifications include a bachelor’s degree and at least five years in IT focusing on enterprise systems, with strong problem solving, communication, and project management skills.